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Small Business Team Update: Friday the 13th

It is Friday the 13th and we have a full moon, perfect time to provide a quick update from the Cisco SMB Team.

First off, we have posted a Teaser Announcement providing a quick view of some new products that are coming out later this month. The entire Cisco SMB Team has been working hard on this new launch so look for more information that will be coming out.

220 Smart Plus Series

220 Smart Plus Series

The Switching Team currently has a cisco.com for the new 220 Smart Plus Series.

Ivor Diedricks posted a new Blog earlier this month called Understanding the different types of Ethernet Switches. He explains the differences between fixed and modular switches, and goes into the details of what makes an Unmanaged, Smart and Fully Managed models. It is a good read, if you haven’t already, please take a look.

Finally, I have a new RV325 emulator on our Cisco Emulator Page. These emulators provide you the chance to take a test drive through our device user interface. You can take a look at our easy-to-use configuration wizards, configure features such as VLAN’s, Single-Point-Setup on our Wireless Access Points, and even configure VPN’s on the routers.

Make it a safe Friday the 13th!

 

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How the Shift to Mobility & Location-Based Services is Changing Hospitality & Guest Services.

Mobility trend in Hospitality

A recent TripAdvisor survey found that over 40% of travelers use their smart phones to plan a trip and over 46% use their smart phones to enhance their trip while traveling.

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No longer is it just an idea or an aspiration for the hospitality industry to use innovative methods to engage with their guests, for example Marriott Hotels, just this year, announced the addition of mobile checkout to its industry-leading Marriott Mobile app for smartphones. Clearly mobile check-out is just the latest innovation from the brand as a new service designed for today’s connected travelers. Read More »

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Mobile Retail Evolution and Location Based Services

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This is part of a series of how location services is a core part of the mobile evolution in various industries. In a previous post I looked at the growth of mobile  location, data and context based advertising, and there is no doubt from the evidence that this market space is already big, and predicted to grow exponentially over the next 4 or 5 years.

While this is very interesting at a macro level, for most of us what does that really mean, what can it be used for, how can we get some value or benefits from it….

Let’s look at this from the point of view of various industries, both looking at the uses of the consumer and of the business in a practical manner.

Today we look at the Retail Industry, and ask a few questions to understand the landscape.

  • How are consumers habits changing
  • What are retailers doing about this
  • What can we expect to see in the coming year(s)?

How are consumer habits changing?

We already know that today over two-thirds of all U.S. consumers have a smartphone (expected to be >90% in about 3 years) and the capabilities that this brings is changing the face of retail business as we know it. Specifically looking at mobile retail and advertising the patterns are undeniable, we as mobile retail consumers are doing things differently and happy to engage and be engaged in new ways.

◦    Remember the coupon cutting days…well mobile coupons are starting to become the norm…recent research among mobile users shows significant numbers redeemed mobile coupons… 41% at grocery stores, 41% at department stores, and 39% @ clothing stores (source: Business Insider 2014) Read More »

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What Does IoT Mean to You?

What does IoT Mean to YouA few weeks ago I started to prepare my session for the great meeting of the minds at Cisco Live in San Francisco. I have to confess that at the beginning it felt a bit weird creating a presentation about Internet of Things (IoT), a market that is targeting Operational Technology (OT) decision-makers, for an event that for many years now has been a “mecca” for Information Technology (IT) professionals felt incongruous.

But the more I thought about it, the more excited I got about the opportunity. As the IoT market gets better defined and developed, and grows in size and relevance, it presents an unprecedented opportunity for IT professionals to engage in the conversation and bring in their experience, skills and perspective. The IoT solutions required by OT professionals are ripe for innovation, the type of innovation that IT professionals are great at.

Resilient, scalable and secure converged networks, simplified and automated management, new computing models (Fog) that deliver distributed intelligence, and system-wide application enablement are building blocks for more advanced and smarter solutions for IoT. In a previous blog I talked about some of the characteristics of these new environments, and how the extension of the traditional IT environments outside the “carpeted office” can deliver incredible gains in visibility, automation and control. Think about these examples in terms of business value enabled by Cisco’s IoT portfolio: Read More »

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Introducing FindIT, Cisco Small Business Automated Software Delivery Service

Hello again, Marc Nagao and the Cisco Small Business Team.

Over the weekend, my family and I were in Indian Wells to watch the world’s best tennis players play at the BNP Paribas Open. I have to say, watching them play live, at competition speed, is something to behold. It’s difficult to comprehend the speed, power and consistency out of these players.

Speaking of Speed and Power, recently, my brethren Product Manager, David Harper, finished up development of a new release of the Cisco FindIT Network Discovery Utility that uses the Cisco Automated Software Delivery Service to provide easy speedy access to Small Business firmware. This new service tool is simple to use, intuitive and a snap to get started. It will let you know when there’s a new firmware update and in seconds that firmware can be loaded up on your Cisco Small Business device. I even conned Dave into doing a demo for you all! But the best part, it is FREE.

Take it away Dave:

Hello Everyone, Today I want to talk about Cisco FindIT. FindIT is a web browser plugin that you can use to discover all Cisco Small Business branded devices on your network, and then you can easily view device information, click to open the administration GUI, or click to access support resources. We have just released version 1.1 of FindIT, and this version automatically notifies you about firmware updates for the devices on the network and then lets you click to download them to your PC. I’ve attached a short, five minute video below that show how FindIT works and how you can use it when you are installing a new network.

For more information or to download FindIT, go to www.cisco.com/go/findit.

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