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Taking the Next Step in Business Collaboration

When I was in London recently for Cisco Live, I got a lot of questions about how organizations can drive the most value out of collaboration. As expectations for seamless collaboration between devices and applications increase, I can practically see light bulbs appear over many customers’ heads as we talk about how collaboration technologies can transform a business and drive tremendous value.

Many of the conversations I have with customers surround how to best integrate collaboration technologies into business process and other applications to drive the highest value. Many customers are uncertain about how to move forward with taking a business and technology architecture approach to accelerate and simplify business processes.

There are a couple of ways to think about this. The first deals with integrating your collaborative processes into your business process, what we call Collaboration Enabled Business Transformation (CEBT). The second deals with integrating your collaborative capabilities and apps so they work together. This is particularly important since most companies have multi-vendor environments for voice and video, hardware and software, and desktop and network. It is an understatement to say that interoperability is critical with collaboration tools so users have a seamless experience when using them to communicate, do business, and maximize results.

Cisco SVP, Chris Dedicoat, presented CEBT at a keynote held during the Cisco Live London activities and appeared to drive a positive response. The CEBT approach to integrating your collaboration capabilities into your business applications processes such as salesforce.com or SAP, can Read More »

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Physical Security Mirrors the Evolution of IP Telephony

Analysts estimate that by 2013, more than 50 percent of all video surveillance deployments will be managed by IT on the IP network in order to support the coming deluge of bandwidth-heavy video data.

Similar to the evolution of telephony, physical security is becoming an IP-based solution to optimize scalability and reduce complexity and costs.

To support this evolution, Cisco has announced Video Surveillance Manager 7.0, the industry’s first solution built from the ground-up and certified to run in virtualized computing environments, making it possible for customers in healthcare, public sector and retail to move beyond traditional basic safety and security surveillance deployments and use video to transform the way they run their businesses through hyper-scalability and ease of configuration.

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How Touch and Gesture Technologies Enhance Interactivity

As a young boy, growing up in London during the 1960s, I always enjoyed a visit to the Science Museum with my father. While a few of the exhibits included a very basic interactive component, most of the exhibits were designed for viewing at a distance.

In fact, some were clearly labeled “please don’t touch,” perhaps with the intent to help preserve an old scientific artifact. In contrast, today they offer over 50 interactive exhibits as part of their Launchpad hands-on gallery.

Clearly, display interactivity is being advanced by new technology.

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Unifying the Business and Technology Architectures (Video)

Rebecca Jacoby, Senior Vice President and Chief Information Officer, introduces a series of technology responses that Cisco has made to accommodate major market trends, including sustainable productivity, globalization, and the consumerization of IT. The responses involved unifying the business and technology architectures at Cisco to help create strategies around collaboration, widespread virtualization, and mobility. These efforts have resulted in immersive collaboration, Cisco’s cloud, and the connected experience, respectively. Read More »

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Empowering the Internet Generation

The internet generation has their own way of working; they are not confined to one space and want flexibility to use different tools; they are more mobile, social, visual, and virtual.  They use technology to expand their community of influence across coworkers, suppliers, and customers, breaking down barriers to solve problems across and within these communities.

I have recorded a VoD were I share my thoughts on how Cisco is uniquely positioned to empower the internet generation to transform businesses by expanding the reach of video and making it pervasive.  Take a listen and share your thoughts with me.

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