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Data Virtualization: Live at Cisco Live! San Francisco

It has been a great year for Data Virtualization at Cisco Live!   Milan, Melbourne, and Toronto were fantastic opportunities to introduce Data Virtualization to Cisco customer and partner audiences.  And we have saved the best for last with multiple activities at Cisco Live! San Francisco.

We kick things off on Monday May 18 with a by-invitation program for Cisco Data Virtualization customers and prospects.  We start the day at 3:00 with a special pass to John Chambers’ keynote address.  This is followed by a reception, data virtualization demo and tour in the World of Solutions hall.  And we close the evening with a dinner at one of San Francisco’s finest restaurants. Participants in this program return on Wednesday night for a special performance by Lenny Kravitz.   If you would like to join us, please contact Paul Torrento at ptorrent@cisco.com.

For those of you attending the full event, Data Virtualization is also featured in two sessions both entitled, Driving Business Outcomes for Big Data Environment.  I will lead a quick summary session on Thursday at 11:15am, with Jim Green providing a deeper-dive technical session from 11:30-12:30 that day.   In these sessions we will address one of the major issues organizations are facing as a consequence of exponential data growth – that is the huge expenses required to upgrade capacity in their enterprise data warehouses. To avoid this spend, customers are looking for lower cost alternatives such as offloading infrequently used data to Hadoop.  In these sessions you will find out about Cisco’s complete solution with Unified Computing System hardware and Data Virtualization software and Services methodology.

Please also stop by the Data Virtualization booth in the Cisco Services pavilion where we can chat about your business outcome objectives and how data virtualization can help.

And if you can’t make it to Cisco Live! San Francisco, then no worries.  Just check out the recording of my colleague Peter Tran’s session, Utilizing Data Virtualization to Create More Business Agility and Better Decision-Making, from Cisco Live! Milan.  It’s a great crash course intro to data virtualization.

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4 Key Requirements to Scale the Internet of Things

April 15, 2014 at 8:00 am PST

Today the Internet of Things (IoT) is everywhere: you can easily see smart meters on houses, parking sensors in the ground, cameras attached to traffic posts, and people wearing intelligent wristband and glasses -- all of them connected to the Internet. And this is only the tip of the iceberg: while you are reading this blog post factories, trains and trucks around the world are also being connected to the Internet.

Many traditional industries have historically requested help from different types of engineers to improve their processes and gain efficiency. Now they are asking us, the Internet engineers, to contribute solving new industrial world challenges by connecting billions of new devices.

The more ambitious part of this journey is the integration between both worlds: Information Technology (IT) and Operation Technology (OT). For that a systems approach is required to scale the existing Internet infrastructure to accommodate IoT use cases, while making IT technology easy to adopt for OT operators. We are facing a historical opportunity to convergence massive scale systems in a way we have never seen before, and such an effort will unlock a multibillion-dollar business.

Scaling IoT

In order to be ready to capture this opportunity and scale in a sustainable manner, four requirements are necessary:

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Business Agility in the Evolving Workforce

Eighty-Five percent of companies with global supply chains experienced at least one supply chain disruption in the previous 12 months.1 Risk is inherently unpredictable. Fortunately, the current workforce is undergoing its own transformation to be able to identify and manage risk on a global basis.

For more than 35 years I have worked with companies and manufacturers around the world on supply chain related business opportunities. One thing senior executives of those firms all had in common was a relentless, positive perspective and motivation for improvements in the global supply chain. Risk management has become the pervasive mantra throughout the supply chain world, but as technology evolves the need for increased business agility is at an all-time high. As manufacturers continue to adopt more technology and become more sophisticated and global, not only do they become more vulnerable to risk, they also have more opportunities to manage risk.

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The Cisco – SP Partnership: How Proactive Planning Drives Service Quality

By Carlos Cordero, Director, Service Provider Internet Business Solutions Group

In my previous blog I explained the importance of collaborative testing between telecommunications service providers (SPs) and their network vendors in order to achieve higher service quality levels. I’d like to start where I left off and move on to exploring how this type of collaboration can extend into the planning process.

SPs with the highest service quality tend to have a strong planning capability within both their Network Engineering and Operations organizations, which is directly coordinated with their vendors. Leading SPs establish a joint Program Management Office (PMO) with their network equipment vendor, whose scope of responsibility includes early bug identification, bug remediation, and new feature deployment. This includes structured, joint planning meetings and performance reviews which are attended by VP-level engineering and operations executives, as well as senior members of the vendor’s account team, services organization, and the development organization.

The joint SP-vendor PMO performs several critical activities.  First, it drives requirements gathering with senior network designers, and then works with them until actual code is released.  The PMO also develops network architectures with the vendor and the SP’s engineers using “Plan-of-Record” (POR) documentation.  Next, the PMO jointly prioritizes feature functionality with the vendor, keeping track of critical features needed by specified timeframes.  It works closely with the vendor’s development organization to understand any design limitations, testing issues, and special conditions.  In addition to performing classic management functions, the PMO makes use of “Bug Workbooks” to track all major, critical, and minor bugs and trends.

For example, Read More »

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The Cisco – SP Partnership: Best Practices for Lifting Service Quality

By Carlos Cordero, Director, Service Provider Internet Business Solutions Group

Service providers (SPs) often face a number of service quality challenges. These challenges, more often than not, result from hardware failures, software bugs, network outages, packet loss, and capacity issues. The majority of these challenges may not be new, and may have already been resolved by SPs’ technology partners, or by other operators. Indeed, SPs could capture significant operational benefits simply by adopting well-established best practices.

However, adopting these best practices requires a proactive and open relationship between SPs and their technology partners. Without open cooperation, adopting these best practices and continuous improvement will always prove to be a challenge.

To explore the relationship between an SP’s culture and the adoption of best practices, I will be writing a series of articles on the SP360 blog covering operational and engineering best practices, challenges, and benchmarks observed in the course of working with major service providers worldwide.  The specific topics I will cover include: operational practices such as testing, certification, engineering rules, go-live, and incident management; as well as organizational capabilities (planning, program management, culture, management practices, IP skillsets, and staffing levels).

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