There is no denying the changing role of IT. The traditional govern and build approach is too slow for the new world of cloud and mobile computing. IT departments, who once carefully metered out which services they would offer and how they would be delivered, are now being led by a completely new set of drivers.
The model has been upended: employees and customers now decide by proxy what they want and it falls upon IT to scramble and deliver it instantly. These days the face of the technologist is your average high school student, retail shopper, hotel guest, hospital patient, and even branch office employee. This “consumerization of IT” has transformed these beings into powerful, roaming, high-octane data seekers assuming connectivity at all times. In essence, they expect access to any application on any device from anywhere with a high quality experience. Read More »