http://blogs.cisco.com Sat, 25 May 2013 00:10:13 +0000 en-US hourly 1 http://blogs.cisco.com/ciscoit/contact-center-sip-trunks-part-2-reducing-costs-and-improving-call-control-for-outsourced-contact-centers-%e2%80%93-future-directions/ http://blogs.cisco.com/ciscoit/contact-center-sip-trunks-part-2-reducing-costs-and-improving-call-control-for-outsourced-contact-centers-%e2%80%93-future-directions/#comments Wed, 21 Mar 2012 17:00:08 +0000 Brendan Mullholland http://blogs.cisco.com/?p=62396 first blog I described how Cisco IT is interconnecting our outsourced Contact Centers using SIP trunks, replacing the more costly [...]]]> http://blogs.cisco.com/ciscoit/contact-center-sip-trunks-part-2-reducing-costs-and-improving-call-control-for-outsourced-contact-centers-%e2%80%93-future-directions/feed/ 0 http://blogs.cisco.com/ciscoit/contact-center-sip-trunks-part-1-reducing-costs-and-improving-call-control-for-outsourced-contact-centers-today/ http://blogs.cisco.com/ciscoit/contact-center-sip-trunks-part-1-reducing-costs-and-improving-call-control-for-outsourced-contact-centers-today/#comments Fri, 09 Mar 2012 17:00:51 +0000 Brendan Mullholland http://blogs.cisco.com/?p=62391 http://blogs.cisco.com/ciscoit/contact-center-sip-trunks-part-1-reducing-costs-and-improving-call-control-for-outsourced-contact-centers-today/feed/ 0