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Cisco CMX @ NRF 2014

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NRF 2014 was held last week at the Javits Centre in New York City. It’s the biggest retail event of the year where vendors show off the future of the industry to all the delegates both using inspiring key notes and exciting demos on the Expo floors.

2014 and beyond:

It wasn’t too hard to identify that there were some common themes. On Tuesday afternoon I stood on the main Expo floor and just looking around I could quickly see the industry’s top of mind phrases and buzz words popping out:

“Omni channel”,”Onmianalytics”, “Predictive”, “Insights”, “Customer science and Analytics”, “Precise Location Matters”, “Analyze Decide”, “Mobilize”, “Mobility solutions”, “Big data”, “Customer engagement”, “Adaptive offers”, “Personalized customer experience”, “Customer Experience Analytics”

We certainly are entering the era where using data, analytics and personalization is no longer just an interesting notion or “nice to have” for retail -- it is now the KEY thing companies MUST do.

And a big common theme is that mobile is exploding and changing things rapidly, so retailers either need to keep up or inevitably fall behind their competitors. Read More »

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The IoE-Ready Retailer: Connecting Sellers and Shoppers Like Never Before

We live in a time of tremendous and challenging technological disruptions. Yet it is also a time when the opportunities for business transformation are equally vast and impactful. This is particularly true for the retail industry.

The wave of change, which Cisco calls the Internet of Everything (IoE), is fast-moving, and retailers will need to adapt quickly or be left behind. After all, this explosion in connectivity — from 10 billion things today to 50 billion in 2020 — will demand a new paradigm: the IoE-Ready Retailer. And it will enable vast improvements in customer experience, employee productivity, and supply-chain efficiency, while allowing retailers to know their customers like never before.

Cisco’s research into this new dimension in connectivity among people, process, data, and things — and the overall Value at Stake over the next 10 years —presents some mind-boggling numbers: $14.4 trillion for the private sector overall and another $4.6 trillion for public sector organizations.

As per Cisco’s estimate, the retail industry will account for 11 percent of the total IoE private sector Value at Stake over the next 10 years — second only to the manufacturing industry. Cisco believes that success for retailers will hinge particularly on their ability to apply technology to improve the “people” and “process” aspects of their businesses, and to be able to offer unique, new connected experiences to the average shopper.

Cisco’s new research, which explores how the average consumer is thinking and adopting these connected experiences, uncovers some startling facts. Consumers now research, compare, and purchase products with one-click ease. The population of ever-connected, digital natives is increasing at unprecedented rates (60%+ year over year). This affords sellers with a wealth of real-time data insights that can help them stock the right products and present them in novel ways.

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Big Data Essentials: Don’t Let Your Sandbox Turn Into Quicksand

Check out our new “on-demand” webinar: Big Data Essentials: Don’t Let Your Sandbox Turn to Quicksand

What you will learn:

  • How to manage data as an asset and transform data into business value.
  • Why Big Data projects fail and how to avoid common pitfalls.
  • How to optimize a Big Data supply chain.
  • What infrastructure is required to run and automate data workload processing.

Big Data has become the next big thing, not only for the promise of finding the “needle on the haystack” of untapped revenues, but also for the possibility of uncovering and delivering exciting new business models.

For IT, Big Data can be both exciting and daunting: By delivering analysis from huge amounts of data more quickly than with existing Business Intelligence (BI) tools, data center managers can deliver new services to the business end users; daunting because researching, selecting, buying, staffing and managing Big Data tools sets pretty much demand a separate data center.

We invited our partner Informatica to share its knowledge on managing complex data supply chains have produced this webinar with insight from leading analyst firm Gartner, that will help you align how you think about your data and the infrastructure that it runs on.

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By incorporating these the Big Data essentials into your planning you can prevent your sandbox from turning into quicksand and avoiding project delays and cost overruns.

This webinar consists of three parts:

Doug LaneyResearch VP at Gartner for business analytics, begins with a lesson in Infonomics – managing data as an asset, and the skills required for Big Data analytics.

John HaddadSenior Director Big Data Product Marketing at Informatica, explains how to turn these data assets into actionable information generating business value and developing a Big Data supply chain.

Ronnie RayDirector Product Management for Cisco Cloud and Systems Management, completes the discussion by describing a Big Data infrastructure and operations platform that will exceed your business service levels.

View the webinar here.

Many of our customers already agree: Cisco is delivering Big Data infrastructure and data workload processing management with the Cisco Common Platform Architecture (CPA). CPA is based on Cisco Unified Computing (UCS), Unified Fabric, and Unified Management. The Cisco Big Data solution delivers:

Integrated Server Management

Cisco UCS unifies computing, networking, management, virtualization, and storage access into a single integrated architecture. It’s an ideal platform for Big Data applications.

Integrated Network Management

The same Cisco network architecture can serve both traditional applications and databases and Big Data processing solutions.

Integrated Data Processing Management

Cisco provides workload automation that manages the flow of data between a wide variety of applications into and out of your Big Data processing environments.

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At CES, Glitzy Wearables, Snazzy Smart Cars, and, Yes, Trash Cans

Walking the miles of aisles at the 2014 Consumer Electronics Show (CES) in Las Vegas, it’s easy to see how the Internet of Everything (IoE) is revolutionizing our lives. Super-smart homes, cars, drones, and all manner of entertainment are on display seemingly everywhere, along with a mind-boggling array of wearable, connected technologies.

But CES — and IoE — are not just about how we interact with cool gadgets. They are also about new ways to connect with the public-sector environment. And there are extremely exciting possibilities coming to life in our towns, cities, and communities.

Ultimately, these public-sector breakthroughs could have a profound impact. Just think about how much of your quality of life is affected on a daily basis — directly or indirectly — by parking, waste management, crime, public utilities, and government services.

Cisco predicts that $4.6 trillion of value will be “at stake” in the public sector over the next decade ($19 trillion for the public and private sectors combined), driven by “connecting the unconnected” through the Internet of Everything. We also estimate that 99.4 percent of physical objects that may one day be part
of the Internet of Everything are still unconnected.IoE - Joseph Bradley blog image - 01 15 14

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With IoE and a Smartphone, You Can Shop Like a Superhero

Superheroes and their super strengths have long captured our imaginations. And since many of these abilities are normal human traits stretched to a magical extreme, you may well have pictured how your own life would change with super speed, agility, or senses.

Today, such daydreams are getting just a bit closer to reality.  And while such powers won’t necessarily save the world (yet), they will make some common activities, such as shopping, a bit more super.

Smartphones have already assumed a central role in the retail experience. Yet the current level of smartphone interactivity is just the beginning. Exciting new capabilities are transforming the ways in which we interact — connecting our physical world to digital dimensions in very simple and intelligent ways. We will see more intelligent connections emerging across the entire customer journey: consideration, purchase, and usage.

#MobilizeMag : Shaping The Mobile Shopping Experience from Cisco Business Insights

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