Ever step into a small-town “mom and pop” store? The owners seem to know everyone in the community, along with their individual needs, likes, dislikes, and current life situations.
It’s not easy to scale that kind of old-fashioned customer intimacy to a larger retail setting, online or off. But in the Internet of Everything (IoE) era, the same technology that is leading us headlong into the future may also help us take a step back. In the process, it may go far to improve customer experience and cement brand loyalty.
While IoE can’t conjure a kindly couple to help with a purchase, someday soon you may enter a store, bank branch, or car dealership and be guided through the steps of the process via your smart device. You’ll be greeted at the door with a personalized message. And while you’re browsing, talking to a salesperson, or engaging with an expert, you will receive content automatically to support your customer journey and your eventual buying decision. All of these suggestions will be rooted in your past purchases and browsing history, and reflect your individual needs, likes, dislikes, and current life situation (sound familiar?).
The sweeping changes driven by cloud and the Internet of Everything (IoE) are upending traditional models of IT consumption in dramatic ways.
In order to shed new light on these trends and their impact on IT, Cisco® Consulting Services (CCS), in partnership with Intel®, conducted a wide-ranging study. We explored the powerful changes affecting IT consumption at all stages — how businesses plan, procure, deploy, operate, and govern IT services. We also focused on the ways in which lines of business (LOB) — human resources, sales, and other areas that are end users of IT — are altering overall IT consumption.
Some of our most striking findings related to the differences in perception between developed and emerging markets. The “Impact of Cloud on IT Consumption Models” study surveyed 4,226 IT leaders in 18 industries across nine key economies during March and April 2013. For our purposes, “emerging markets” included Brazil, China, India, Mexico, and Russia,; developed markets were represented by Canada, Germany, United Kingdom, and the United States.
In all markets, cloud is overwhelmingly seen as a good thing. Despite the challenges and added complexity that cloud brings to IT organizations, a strong majority feels that the business upsides outweigh the negatives. For example, 83 percent of respondents believe that cloud will positively impact IT planning. In addition, 81 percent see a positive impact from cloud on “IT funding and procurement.” Similar percentages apply across all other IT consumption lifecycle stages.
Big Data has become mainstream as businesses realize its benefits, including improved operation efficiency, better customer experience, and more accurate predictions. However, companies are often challenged by the complexities of traditional server solutions.
In this webinar, learn how to unlock the value of Big Data with the Cisco Unified Computing System (Cisco UCS). Cisco UCS delivers the performance, capacity, management simplicity, and scale that businesses need to increase agility, speed time to value, and deliver a competitive advantage to increase revenue.
Our one-hour technical presentations will demonstrate how to build elements of the Cisco Unified Data Center platform. We will show you how to design your infrastructure and management for traditional and virtualized environments. You’ll also learn about available services to help deliver it.
To attend, please click the “ATTEND” link below:
Hope you can join us and let me know if you have any comments or questions, or via twitter at @CicconeScott.
According to EMA, “sophisticated users and applications, along with less expensive hardware and software, better and faster technology, and new valuable data sources are causing a shift away from single platforms solutions such as enterprise data warehouses towards a more diverse or hybrid ecosystem (watch video) focused on matching data type, workload and platform capabilities to execute these workload.
Hybrid strategies allow for deeper business insights and more sophisticated workloads but often demand more than traditional data integration tools can deliver. As more platforms are utilized and data is more diverse and geographically separated, data virtualization becomes a solution that’s critical for many companies to utilize.”
So that is the case for data virtualization. But why combine data virtualization and networking. The report addresses this point directly. “As data virtualization has matured to meet these new demands, the networks sitting at either end of the data virtualization technology, have become the bottlenecks to speed and scale.
Data virtualization technologies access data where it resides versus physically moving it to other platforms. This model allows for a more agile environment saving time and money when managing data in complex environments. Data virtualization platforms must rely upon query optimization along relatively fixed network paths to enable the transmission of this data.” Check this video dialog with Shawn Rogers, VP of Research Enterprise Management Associates.
“The acquisition of Composite Software is a wise move for Cisco as it combines the functionality of data virtualization and Cisco’s ability to understand the network as well as enact change within it to allow data virtualization to be executed at an even higher level than previous technologies allowed.”
Big Data is one of the most talked about topics of today across industry, government and research. It is becoming the center of Investments, Innovations and Improvizations (3I’s), and no exaggeration to say that Big Data is Transforming the World. Considering it’s potential the IEEE Computer Society is conducting the IEEE International Conference on Big Data 2013, a premier forum to disseminate and exchange the latest and greatest in Big Data. The main theme of the conference will be the 5V’s: Volume, Velocity, Variety, Value and Veracity aspects. The conference will take place in Santa Clara, CA from October 6th to 9th. I have the great privilege to co-chair the Industry and Government Program with my distinguished colleagues: Rayid Ghani (Obama Campaign), Wei Han (Noah’s Ark Lab) and Ronny Lempel (Yahoo! Labs) along with Xiaohua Tony Hu (Drexel University) who is chairing the Steering Committee. The 4-day program includes about 50 presentations selected from over 300 paper submissions from more than 1000 authors from 40 countries, four keynotes (Amr Awadallah, Mike Franklin, Hector Garcia-Molina and Roger Schell), 12 workshops, and two tutorials. I have the great pleasure to deliver the opening and welcoming speech on behalf of the industry and government committee. I am also chairing Amr Awadallah’s keynote session on Key Usage Patterns for Apache Hadoop in the Enterprise and co-presenting a paper titled A Look at Challenges and Opportunities of Big Data Analytics in Healthcare at the workshop on Big Data in Bioinformatics and Healthcare Informatics. This workshop will be very interesting with sessions like Big Data Solutions for Predicting Risk‐of‐Readmission for Congestive Heart Failure Patients, Colon cancer survival prediction using ensemble data mining on SEER Data etc.
Cisco is a proud sponsor of the conference. Additional Information: