The Web Marketing Association recently announced the Cisco Support Community’s technical support iPhone/iPad application as the winner of their 2012 Best Advocacy Mobile Application Award. The app was recognized for its ease of use, breadth of features and intuitive design. What was so eye-catching about this app? Before I go into further detail about the entry, here are some customer testimonials that speak for themselves:
”Just downloaded the app and it is swanky!! It’s already helping me in an outage tonight… It beats running across the data-center to where my laptop has to charge!” --Brett Lykins, Network Administrator, Rockingham Memorial Hospital
“It’s a great app. I like the functionality and the fact that I can post and reply on the go. Thanks to all who made this possible.” --Rajiv Dasmohapatra, Customer Support Engineer, Wipro
Tags: Best Advocacy Mobile Application Award, cisco support community, iPhone iPad application, Mobile Apps, Technical Support, Web Marketing Association Award
