banking

July 15, 2015

FINANCIAL SERVICES

How Banks Can Capture New Customers by Adopting a Digital Strategy for Mortgage Lending

3 min read

Banks are experiencing market disruptors attacking from many angles. They’re facing competition not only within the financial services industry, but also from non-traditional banking institutions that are delivering new mortgage...

How Banks Can Begin the Journey to IoE Readiness

3 min read

Cisco’s recent survey of 7200 banking customers in 12 countries left me with a crystal-clear takeaway: consumers are ready for the Internet of Everything (IoE) — and they want...

March 30, 2015

EXECUTIVE PLATFORM

The Future of Retail Banking

3 min read

During your morning workout at the gym, a device on your arm measures each step and connects with…your bank. By monitoring your healthy lifestyle, the bank can then arrange a...

March 12, 2015

EXECUTIVE PLATFORM

IoE Can Help Banks Restore Trust and Close the Value Gap with Customers

2 min read

“Let the buyer beware” is a sentiment that dates back well before consumer protection and truth-in-advertising laws. Yet, the issue of trust continues to permeate all areas of society today....

February 24, 2015

EXECUTIVE PLATFORM

In Emerging and Developed Markets Alike, Banking Customers Demand IoE-Driven Services

2 min read

Around the world, banking customers express similar frustrations: they believe the value they receive from their banks is declining, at a time when their trust in those banks already has...

February 19, 2015

EXECUTIVE PLATFORM

IoE Can Help Banks Regain Customer Trust by Delivering Better Advice and Mobile Services

3 min read

In years past, a visit to the neighborhood bank branch often featured face-to-face meetings with a trusted advisor who would guide customers through their most challenging financial journeys — often...

February 19, 2015

FINANCIAL SERVICES

The Advice Advantage: How Banks Can Close the ‘Value Gap’ and Regain Customer Trust

2 min read

Today’s banking consumers are used to experiences that reflect their likes, dislikes, past histories, and even their future plans. But not always from their banks. These kinds of interactions are...

July 28, 2014

FINANCIAL SERVICES

Banking in the InterCloud: Delivering Additional Computing and Storage

2 min read

Financial Services firms are being challenged and forced to change the way that their applications, information, content, compute, storage, and network resources are deployed and consumed. It is a multi-dimensional issue that is forcing financial services firms to change of how IT is delivered. They are beginning to look for ways to stretch their data […]

June 20, 2014

FINANCIAL SERVICES

Interaction Technology: Neutralizing the Barriers of Time, Location, and Staffing Levels

3 min read

In my last blog, I continued the discussion about the 24-hour bank and how banks must transition from the physical business model to the digital business model. As part...