KLAS recently released its “2012 Best in KLAS Awards: Medical Equipment & Infrastructure” reportand for second year in a row, Cisco’s wireless infrastructure, specifically the Cisco 7900 series phones earned the top spot in the industry. As stated by KLAS, the Best in KLAS awards are based solely on the data from customers who provide feedback with the goal to ultimately improve healthcare through better technology. The awards recognize companies that offer excellent service and meet provider needs with product functionality. This report includes a total of 3,765 provider evaluations, including interviews with hospital and clinic executives, administrators, physicians, nurses, clinicians, directors, and managers interacting with healthcare equipment and infrastructure solutions. Specific details on Cisco wireless products and infrastructure can be found in KLAS’s wireless infrastructure report.
Certainly this is very exciting news for Cisco, but I am even more excited about the fact that technology continues to improve quality of patient care and clinical workflows that ultimately enables a superior patient experience. Wireless continues to be one of the key technologies that is truly transforming the healthcare arena – whether it’s a doctor accessing patient records (in a secure manner) on his/her mobile device from any place – any time or a smart pill ingested by a patient that is wirelessly dispensing the appropriate medication dosage based on patient vitals. The graph below illustrates some of the key examples of patient care improvement that are being impacted by wireless technology.
Examples of Patient Care Improvements
We can all have differing opinions on what is the most effective way of lowering cost within our healthcare system, but one undisputable fact is that technology continues to improve every aspect of the healthcare eco-system and I am really excited as to what awaits us in the next few years. What do you think?
Tags: award, Cisco, healthcare, KLAS, Patient Care, wireless
Cisco WebEx won the Green IT Summit 2012 award for the best telework and teleconferencing solution.
WebEx video conferencing is green IT because it reduces travel for people who typically attend meetings in person. Using WebEx allows virtual teams to easily collaborate with distant colleagues and clients. Of course it also saves time and money.
The Green IT Summit is a yearly event held in the Washington D.C. area around Earth Day.
Jim Lynch, from TechSoup, explains more about the awards: Read More »
Tags: award, business, event, Green, video conference, WebEX
Many companies today are jumping on the bandwagon to add custom social media accounts to their list of web properties. The Cisco Support Community team is one such group, but this team has done so particularly well and seen great successes with their endeavors.
In early 2010, they launched and revamped their social initiatives in hopes of staying connected with customers and extending the community beyond Cisco’s immediate reach. Just over a year afterward, the team was recognized as the winner of the 2011 Forrester Groundswell Award in the B2B Supporting Category. What’s more, Cisco estimates that the community-based support on Facebook and Twitter is saving the company more than $400K annually! Not everybody rises to fame with the fruits of their social media labor. I was curious to find out what the team did that led to such positive results, so I chatted with Pratibha Gupta and Mohan Rao, leads of the social media branch of the Support Community team.
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Tags: award, B2B, b2b supporting category, cisco support community, CSC, facebook, forrester groundswell, linkedin, social media, Technical Support, twitter, youtube
One of Winston Churchill’s most memorable war speeches came on 10 November 1942 at the Lord Mayor’s Luncheon at Mansion House in London, in response to the Allied victory at the Second Battle of El Alamein. Churchill stated:
“Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.”
My father was always proud that he had taken part in the first battle that changed the tide of World War II. He was 19 years old at time and had been on active duty for only 10 days! He was particularly proud that Churchill had said: “Before Alamein we never had a victory. After Alamein, we never had a defeat.”
Well, the point of all this is to blow the trumpet for this Manufacturing Industry Blog from Cisco and your group of Industry Gurus. With only a few bloggers and blogging for only a year or so, we managed to achieve several notable awards:
- I, Peter Granger, was proud to accept the “Best Newcomer Blog Award” on behalf of the team – we managed to get folks to stay on our blog longer than any other Cisco blog! A real achievement for the team!
- Andrew Lach, our Blog Admin Manager managed to top the charts of prolific bloggers two months in a row, and became a featured blogger several times.
- The rest of the team, Mark Wylie, Kevin Davenport and Paul Didier, continued to impress the Industry with their thought Leadership.
So, what of the future? Read More »
Tags: 2011, 2012, award, best newcomer, blogging, blogs, Churcill, cisco blogs, El Alamein, future, Manufacturing, Manufacturing Guru, winner, Winston Churchill
I wanted to dedicate this blog post to sharing the best practices from three of Cisco’s social programs which were recently awarded the 2011 Event Marketer Technology Awards. Cisco Live and the Cisco Event Mobile Application were honored for their excellence with events integration and custom app creation, respectively, while the Global Sales Experience (GSX) campaign was noted for delivering content that was both educational and entertaining. In introducing you to the strategies implemented by each of these award-winning hybrid programs, I hope you find them interesting and useful to apply to your own social campaign, event, or mobile app!
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Tags: award, best practices, Cisco, Cisco Events, Cisco GSX, cisco live, Event Marketer, events, Global Sales Experience, mobile app, social media, Technology Awards