As a core team member of IBSG’s manufacturing senior staff, he provides strategic assistance to car manufacturers and to related organizations looking to capitalize on the transformative power of new technologies. Marc consults with senior executives from the auto industry and coordinates Cisco’s global efforts to accelerate innovation and industry transformation in automotive.
Throughout the globe, Marc and his team have worked for most Auto OEMs on topics such Innovation, Connected Car, Customer Experience, Next Generation Dealers, the Car of the future, Distributed Engineering, and Corporate Culture.
Following the economic turbulence of the “Great Recession,” Toyota felt the need to improve its revenue structures. These earnings are directly linked to advanced work performed by knowledge workers in areas such as research and development on new cars, production, and sales. Toyota also wanted to shorten its product time-to-market to maintain its competitive market lead. The firm turned to the Cisco Internet Business Solutions Group (IBSG) to help Toyota determine where improvements could be made and how to implement them.