Companies’ expectations of IT keep increasing as the pace of business intensifies, creating greater demand for new services and faster access to resources and data. If you have been reading my blogs, you know that THE way for IT to keep pace with the speed of business is automation. But buyers beware.
IT automation solutions are difficult to create with multiple products that carry a la carte pricing models and licensing models tied to hardware. The hassles are obvious, and that model doesn’t help IT automate effectively. What is necessary is full functionality automation software that offers simplified pricing and licensing options as well as unified automation that delivers broad coverage for diverse environments. So Cisco offers exactly that. Watch this video to learn how.
Cisco ONE Software for Data Center makes it easy to automate at a pace comfortable to your business. The Cisco ONE Foundation Suite lets you master basic automation at the compute level. Read More »
Tags: automation, Cisco ONE Software, cloud automation, Enterprise Cloud Suite, IaaS, ITaaS, VMware
In the first of a two-part blog series, The Seven Deadly Sins of User Access Controls, my colleague Jean Gordon Kocienda provided fresh insights into overly-permissive user access controls as a common underlying cause of data breaches. In this blog, I address the solutions to those “Seven Deadly Sins” with a modern twist on the antiquity typically known as the “Seven Wonders.”
Information Security professionals need to address user access control in the context of today’s complex threats, coupled with a fast changing IT landscape. Long gone are the days of only a few with a need to know and key corporate assets being housed behind the enterprise perimeter. We have shifted to an agile, data-centric environment with increasing user populations who may also be third-party suppliers or contractors needing fast access to assets that were previously off limits. And, it’s not just massive volumes of data that need protecting; it’s access to critical work streams and transactions too.
Read More »
Tags: access control, automation, mindfulness, security, training
Cisco will be featured in two Big Idea sessions at this year’s NRF conference starting tomorrow, and I’m happy to introduce guest blogger Lisa Fretwell, who will be leading one of these two seminars. Lisa is the Managing Director of Retail at Cisco Consulting Services, specializing in the Internet of Everything and analytics, and how these new capabilities can transform and differentiate retail and consumer product businesses:
In today’s digital era, stores are clearly challenged in terms of sales and profitable growth. Every retailer is faced with needing to change and innovate their store to deliver results.
Overall, the majority of stores across all categories are demonstrating flat or declining like for like, exacerbated by price deflation. Cisco’s recently concluded annual survey on shopper behavior of 10,000 shoppers highlights the ongoing shift away from the store to online. Twenty percent of consumers now make more than 50% of their purchases online, and this number is expected to continue to grow.
However, when you dig down into the data, you may be surprised by some of the changes. As just one example, we asked shoppers which categories they had significantly moved from store to online. We learned that 41% of the consumers surveyed have somewhat or significantly increased their online purchases of apparel in the last two years – clothing, shoes, and accessories. Traditionally, these products are the life blood of why shoppers go to a store – to touch, feel, try on.
So is it all doom and gloom for shops? No, not if you’re up for innovation and change. There are still significant reasons for shoppers to visit stores. Our research highlights some key insights that retailers must leverage to drive healthy results and make the store experience hyper-relevant.
Our experience from retail engagements suggests the answer lies in two areas: being able to deliver dynamic experiences, and to improve ways of working. From instant response to customer needs to improved process digitization, we are seeing that retailers are increasingly relying on a combination of sensors, analytics, automation, cloud, and edge computing.
If we apply this model to a $20 billion turnover retailer with 900 stores, Cisco estimates that there is $312 million of incremental benefit to be had: $170 million from digitizing ways of working: staffing optimization, store routine digitization, and colleague collaboration; plus $142 million from improved customer conversion through insight, digital offers and loyalty, service, and cross-channel selling. We believe this approach offers the next much-needed step change in store economics.
To learn more, please join us at NRF on Sunday for Cisco’s Big Idea sessions:
- The first, at 10:15 am in Room 4 of the Expo Hall, covers more on our annual survey results. It is led by Cisco Vice President Joe Bradley (replacing Anabelle Pinto due to a family emergency).
- Then, at 2:00 pm in Room 4, Cisco’s Shaun Kirby and I will discuss how retailers are taking advantage of the “Internet of Everything: New Horizons in Retail.”
We look forward to seeing you there!
Tags: #nrf15, analytics, automation, Big Idea, Cisco, cloud, customer experience, Dianne Lamendola, digitization, edge computing, NRF, retail, sensors, shopper, shops, survey
The connections between your business success and data center efficiency have never been clearer or stronger. Delivering data center resources quickly to capitalize on new business opportunities or projects is a major factor for business success. The only way to expedite resource delivery is by replacing manual processes with repeatable, best-practice-based automated service consumption and delivery.
So what is getting in the way?
The first problem is inconsistent delivery of standardized infrastructure instances. Many solutions on the market today only manage virtual resources while others just support their proprietary hardware stack. Automation needs to be across all layers – and that includes networks. I believe the only way to achieve the speed and efficiency businesses desire is to manage your entire heterogeneous data center as a unified whole — holistically. Read More »
Tags: automation, FlexPod, infrastructure, nexus, orchestration, Prime Service Catalog, self-service delivery, UCS, ucs director, VACS, Vblock, vcac, vCloud Suite, VMware, vspex
When Apple Pay was announced in September this year, it brought a lot of attention to the digital payment business. But this is certainly not the first sign that we are moving rapidly towards a digital society. For example, Starbucks has been doing this for years by handling millions of mobile wallet payments every week. In fact, they took 90% of the $1.3 billion mobile payment market last year. So, what is their secret sauce of success? Their CEO boils it down to:
- Mobile payments convenience, and
- Automatic loyalty rewards
The opposite of convenience and automation is complexity. Cisco is hosting a live “Defeat IT Complexity” webcast on Tuesday December 10, 2014, to help you to achieve outstanding results with innovation and simplification.
Read More »
Tags: APIC-EM, Application Policy Infrastructure Controller Enterprise Module, automation, Catalyst Switches, convergence, IOS, IT complexity, IT simplicity, network security, SDN