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How to Make the Business Thankful for IT. Give them Apps!

November 23, 2011 at 11:46 am PST

Think about it, when was the last time the business said “thank you” to IT? It’s probably been a while. Unfortunately, all too often we hear complaints that IT is too slow, or that IT is the department of “no”.

Deploying a private cloud is one way to help turn IT into the department of “yes”, with faster and more responsive IT service delivery. The customers of Cisco Intelligent Automation for Cloud have compressed the cycle time for IT provisioning from weeks to minutes. That means that project managers and application developers no longer have to wait for IT – they can speed up their projects and get business applications up and running more quickly.

And if there’s one golden rule to remember for your private cloud solution, it’s that the business wants apps. They’ll be thankful if you can provision and manage their applications in a cloud environment with consistency, reliability and speed.

So if you’re interested in on-demand application delivery for your private cloud, check out this presentation from Cisco Intelligent Automation and our ecosystem partner rPath:

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Closer Analysis of Service Penetration Trends

By Jason Kohn, Contributing Columnist

In my last post about exploring user adoption trends, I shared insights from the Cisco Connected Life User Experience (CLUE) — the unique Cisco tool that tracks worldwide service adoption trends in a weighted index. By comparing how the CLUE index has changed since 2008, we can see not just the rate at which a given service has been adopted, but how priorities have shifted over time.

Once again, Thomas Barnett of the Cisco Service Provider Marketing team:

“People often want to jump immediately to asking if this means that X percent of people in a region are using a particular service. We can get to that, but we’re trying to look at services more holistically. We want to be able to quickly grasp how people’s feelings about services are changing.”

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Connected Life: Exploring User Adoption Trends

By Jason Kohn, Contributing Columnist

How much information can you get from a number? Turns out, quite a bit.

At least, that’s the theory behind the Cisco Connected Life User Experience (CLUE). The index, designed by Cisco’s SP Marketing team, shows you trends in the adoption of various advanced services in different parts of the world, just by glancing at a number.

If you’ve never explored CLUE, check it out. It’s an impressive instrument that manages to convey a vast amount of information in a succinct package. I spoke with Shruti Jain and Thomas Barnett, who developed the index for Cisco’s Service Provider Marketing team, about how people are using it.

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Broadband Enables Radical New Efficiencies

By Howard Baldwin, Contributing Columnist

How many problems can broadband Internet access solve?

U.S. television news commentator Tom Brokaw, a native of South Dakota, wrote a compelling essay in the New York Times several years ago, asking why his home state and North Dakota, with a population of 1.5 million, maintained some 17 institutes of higher education. He noted that it was “a carry-over from the early 20th century when travel was more difficult and farm families wanted their children close by during harvest season.”

He posed a very rational question: “Couldn’t the two states get a bigger bang for their higher education buck if they consolidated their smaller institutions into, say, the Dakota Territory College System, with satellite campuses but a common administration and shared standards?”

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Broadband Applications: Something for Everyone

By Howard Baldwin, Contributing Columnist

When Tim Berners-Lee came up with the idea for Web browsers, he really only wanted an easier way to access information on the Internet. He wasn’t planning on rewriting – and more important, simplifying — the rules by which information is exchanged and business is transacted.

Now apply that same concept to broadband Internet access.

An increasing number of countries already have national broadband plans, including Australia, Sweden, Morocco, Malaysia, and the United States. These networks are being deployed because, as we discussed in the Economic Incentive for Telecom Infrastructure Investment, they bring myriad advantages to their countries — and the citizens that apply them in everyday activities.

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