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Is Your WLAN Ready for Unified Communications & Collaboration?

January 31, 2014 at 5:00 am PST

As Wi-Fi continues to be the primary mode of access, enterprise Unified Communication(UC) applications usage is increasing with smartphones, tablets and laptops.

Customers are asking, is there anything I can do to prioritize Jabber or Lync traffic over others or even identify how much of the traffic is really collaboration traffic vs. other types of media. The recently introduced Wireless Release 7.6 enhances the ability to classify Microsoft Lync 2013 and Jabber with Cisco WLAN Infrastructure.

In the first blog about Application Visibility and Control over Cisco WLAN, I captured what is AVC and the capabilities included in the release 7.4. In a subsequent blog, I had captured a success story about a customer who benefited from the reliability by deprioritizing scavenger level applications as well as captured highlights of the enhancements in release 7.5. This blog captures how the release 7.6 allows popular collaboration applications to be accurately classified and prioritized as well as provides a teaser to some of the innovations that can be expected in the future.

What exact capabilities AireOS 7.6 provide ?

The protocol pack 6.3 introduced in AireOS 7.6 allows you to identify and prioritize not just Jabber but also sub-classify Cisco Jabber Audio, Cisco Jabber IM and Cisco Jabber Video. Customers may want to prioritize the Cisco Jabber Audio as the highest priority while the others may be lower priority. Similarly you can classify not just Microsoft Lync but also Microsoft Lync Audio, rtcp and Microsoft Lync Video and thereby prioritize them separately. Read More »

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What’s New in Cisco Domain Ten Framework 2.0

 Earlier this week, we announced the Cisco Domain Ten framework 2.0, enhanced by great input from customers, partners, and Cisco’s well-earned experience of strategizing and executing IT transformation.

The enhanced Cisco Domain Ten framework helps customers drive better strategic decisions, providing greater focus on business outcomes, providing deeper analysis of hybrid cloud implications, and extending the framework beyond data center and cloud to include all IT transformation initiatives.

You may have read Stephen Speirs earlier blogs about Cisco Domain Ten for cloud transformation. Today, let’s look at key changes in the Cisco Domain Ten framework 2.0 from the original version. These changes have been adopted to enhance discussions on three themes:

  1. Highlight importance of public clouds as part of IT transformation and solutions using IaaS, PaaS, and SaaS within the data center and across the entire business.
  2. Addition of “Organization” in Domain 10 to bring together the business and technology focus for strategy discussions.
  3. Name changes for some domains to facilitate ease of alignment and discussion on overall IT transformation across multiple architectures and technology solutions such as ITaaS, collaboration, mobility, video, etc. for both enterprise and provider perspectives.

Read More »

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Cisco Live Milan 2014 & CMX

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Cisco Live Milan 2014 kicked off this morning with an opening keynote by Rob Lloyd. During the session Rob shared Cisco’s  vision of the Internet of Everything, and explored the industry trends and technologies that are making that vision a reality. One of these areas is enabled by Cisco’s CMX solutions and our growing ecosystem of partners.

To illustrate how this vision is becoming a reality, a CMX demo was shown on stage. The demo related to a wine producer ( we are in Italy by the way..) who was able to engage with their customers via their mobile app. Enabling the customer find the particular wines they are interested in, interact with the wine maker, get location specific promotions and really deliver a highly personalized and location specific service.

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CMX at Cisco Live Day 1:

The whole venue has been designed and setup for WiFi location based services and CMX is running across the complete conference. Read More »

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The Cisco RV325 – The newest edition to the Cisco Small Business Routing Portfolio

December 20, 2013 at 12:56 pm PST

Now that the Holidays are upon us, and we look forward to 2014, the Cisco Small Business team continues to raise the Small Business networking bar with the introduction of the all new Cisco RV325. This Dual WAN, 14-port VPN Router, provides all of the same performance, security and reliability of the RV320 launched last June. Both routers are perfect for fast-growing small businesses or branch deployments. So if you are looking for more ports in the same enclosure, the RV325 is the Small Business router to take a look at.

RV320 and RV325

RV320 and RV325

Like the it’s smaller sibling the RV320, the RV325 is a perfect match with the Cisco Small Business SG300 Series Switches and WAP500 Series Access Points. As you saw from my last Blog, the WAP551 and WAP561 boasts a nice feature-set including Captive Portal and Single Point Set-up. The WAP 551/561 are controller-less Access Points meaning additional hardware is not required. The SG300 Series offers a nice blend of features at an affordable price and are designed Small Business. It has most of the features that can be found in today’s Enterprise-class Switches.

This formidable combination makes for the perfect solution for that many Small Businesses and Organizations can take advantage of. Add in our portfolio of award-winning Cisco Small Business Services, and you have a solution that all that guarantees a positive experience from Cisco Small Business Team.

One Option for this solution is the newly launched 200 Series of Smart Switches. There are four new models including 10-, 24-, 26-, and 50-port switches. These Full Power PoE Smart Switches are a great alternative as they offer a generous feature-set, solid performance and even greater affordability.

SG200 Series PoE Smart Switch

SG200 Series PoE Smart Switch

 

Happy Holidays and Happy New Year’s from the Team at Cisco Small Business.

 

 

 

 

 

 

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An Architectural Approach to Location-Based Services

When was the last time you looked at your mobile device? Minutes ago? Seconds ago? We can’t seem to live without them, and in the consumer space, new mobile services are popping up it seems faster than your Twitter feed can handle. Below are mobile consumer services trends from the latest VNI Service Adoption Forecast (2012 – 2017) – you can see Mobile SMS, Mobile Commerce, Mobile Video, and Mobile Social Networking are on the rise, as is the number of devices per consumer.

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Many organizations are looking for ways to leverage this upward trend in mobility and innovative mobile services for business benefit – whether it be for increasing customer satisfaction and communicating how the general population wants to receive communication, or offering Wi-Fi so users are able to consume the mobile services they want.

Cisco has made a big investment in mobile location-based services (LBS) over the past year with the introduction of the Connected Mobile Experiences (CMX) solution. CMX enables mobile users to adopt new innovative mobile services with an added benefit of relevance. Businesses can conduct mobile commerce, send texts, extend mobile video, or integrate mobile services with social media now based on the user’s location. Read More »

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