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What, Why, Where, When, How: The New FCC Ruling Around 5 GHz

You don’t need me to tell you to know that we are in the midst of a technology revolution.  It’s mobilizing the internet.  And it’s transforming the way billions of people around the globe collaborate, communicate, and connect to the internet.

•           The education customers I work with are incorporating video and mobile applications into their curriculum with up to a 100 students in an auditorium accessing the Wi-Fi network simultaneously.

•           Healthcare customers are relying on Wi-Fi to connect patients, devices and provide nurses instant access to medical records.

•           Manufacturing customers are increasingly using Wi-Fi to enable workers on the factory floor to have real-time video conversations with experts anywhere in the globe.

What do these things have in common?  They all depend on Wi-Fi for connectivity.  In these areas, and so many more, Wi-Fi has become a central way that people access the Internet.

The FCC released a historic decision on April 1, 2014 (adopted March 31)with regards to the use of 5 GHz spectrum. Although there were many technical aspects included within this decision, one of the most interesting was making the 5150-5250 MHz U-NII 1 band available for outdoor WLAN use. Read More »

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Setting the Stage for the Cisco Mobile Workspace Solution with Citrix CVD

CiscoWotrkSpaceSolutionThe times keep changing: first there were devices, then there were apps, and today, if you don’t develop a strategy for enterprise mobility and get ahead of the trend, the mobile wave will leave you behind. A year ago, after talking with many of our customers, partners, and our own technical sales teams, we realized that IT organizations were facing enormous challenges when making the transition from simple BYOD to adopting an enterprise mobility strategy across the business. As is typical during such tremendous market transitions like mobility, IT organizations were spending a lot of time figuring out how to line up the pieces required to support a mobile workforce, sorting through and weighing the many technology and vendor choices.

Today in conjunction with our friends at Citrix, we are happy to highlight the  Cisco Mobile Workspace Solution with Citrixbuilt on the Citrix Workspace Suite. We are very excited to deliver this first of its kind, comprehensive solution to our customers. Today I’d like to take a step back and set the stage for the Cisco Mobile Workspace Solution with Citrix by taking you through our thought process in creating the right enterprise mobility solution for our customers. Read More »

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The Future of Wireless: Times are Changing Before Our Eyes

We live in amazing times, ask anyone who ever had to look up a phone number in a phone book. In the past this was the only way you could find the number to your favorite restaurant if you wanted to make a reservation. Today, all we need to do is reach into our pocket or purse and grab our mobile device, open an application and in a few seconds (not minutes) we have the phone number. Not only that, but we can see the menu and make a reservation right from the device. Over time we have become dependent on carrying the world (both personal and professional) in our pocket. With mobility, we are always on, always connected: nothing—whether it’s your team’s latest score or that email from a vendor you need to send to your boss—is more than a quick search away.

What once seemed unfathomable, this way of always being connected is now commonplace. However, as the application developers sit and think of the next killer app, the IT team has to make sure the network can not only support this new app, but also assure the performance meets the higher and higher demands of new apps. This requires the network to be more application-aware. And the reality is that more applications that require higher network performance are coming at a faster rate. Add to it new devices that use these applications are becoming accessible to everyone. On top of that, the people that use these applications and devices are becoming more demanding in terms of reliability and experience. So what is an IT person to do?

“We were ahead of the times,” says Joseph Tufano, VP and CIO of St. John’s University. “But times have changed. You see it everywhere: for example, if you go to a basketball game on campus, and there’s a timeout, everybody is using their mobile devices.”

IT is always working to increase the wireless performance of the network. However, as more bandwidth becomes available, users increase their usage and consume that bandwidth. Read More »

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Increasing Demand for Higher Location Data Resolution

Cisco has been playing a critical part for retail, healthcare, hospitality and transportation organizations to gain an understanding of how end-users move throughout an organization’s physical location. This is done through our Cisco Connected Mobile Experiences (CMX) solution.

With all the valuable information CMX provides, the demand for even more accurate data has been growing. Location accuracy has been a hot developing field and, as I mentioned in announcing our Best of Interop Finalist status in the wireless category last week, Cisco’s taken the lead in redefining how this location-based data is acquired.

In the past many solutions have relied on the probing performed by the mobile device to acquire location-based data.  In recent months this approach has shown diminishing returns. The underlying issue is that this data is reliant on how frequently the mobile device probes an access point. A couple issues that arise include:

–       Mobile device manufacturers are reducing the frequency of device probing to conserve battery. This reduces the number of data points collected and impacts the accuracy of the data

–       Different manufacturers probe the access point with varying frequency so some devices deliver more accurate information than others skewing the location analytics data.

At Cisco’s annual Partner Summit event we are revealing some key areas of focus for the upcoming Cisco v8.0 release. Although the list is not inclusive of all new functionality, I would like to highlight some steps we are taking to bring CMX to meet the ever-evolving demand for location-based data.

Step 1: Increasing Data Resolution Read More »

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Top 10 Reasons to Upgrade to the 7.4 MD Software Release

As the famous saying goes, “Good things come to those who wait”. Delayed gratification – person’s ability to forgo a smaller reward now for a larger reward in the future – has been linked to better life outcomes as demonstrated by the often cited Stanford Marshmallow experiment and others. In most cases though, it requires a degree of self-control not easily achievable in today’s fast paced, ever-changing world with new mobile devices, protocols and technologies.

If you are one of the Cisco Wireless customers currently deploying Release 7.0 MD and waiting for the next Cisco Wireless Software Maintenance Deployment Release, the wait is over!

Release has achieved Maintenance Deployment (MD) status.

Release is the recommended MD release for all non-802.11ac deployments. For 802.11ac deployments, Release (Release 7.6 Maintenance release 1) is the recommended release.

For additional details on Software Release Recommendations and Guidelines, see Guidelines for Cisco Wireless Software Release Migration

Below are top 10 reasons (in no particular order) to upgrade from the current 7.0 MD release to the latest 7.4MD Release.

10. FlexConnect (improved and rebranded H-REAP) with efficient AP upgrade across WAN, BYOD policies support, Flex ACLs and split tunneling. Read More »

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