We’ve all been there, seen it, and even done it ourselves. We’re talking or texting on our phones while walking around the isles of our favorite store. Half the time people are in a venue they’re more fixated on what’s happening on their phone than what’s around them. What about those brick and mortars around us? How can they get our attention when our noses are in our devices?
The way people use their devices may never change, but the way in which businesses interact with their mobile phone loving customers can. Cisco’s Customer Mobile Experiences (CMX) solution provides businesses with the technology to leverage the mobile trend to their advantage by serving smartphone carrying visitors, guests, passengers, shoppers and students location-based services to get their attention.
Among these tools is a valuable set of API that can unlock location-based services, such as indoor navigation and push notifications to create a more personalized mobile experience. Read More »
Tags: App, application, business, cmx, connect, connected mobile experiences, customer, Detect, device, mobile, mobility, network, notification, personalize, phone, service, services, Smart phone, solution, st. olav, technology, topcoder, wayfinding, wi-fi, wifi, wireless, wlan
As part of the WLC 8.0 release, we addressed customer comments and revamped the user interface (UI) for the MSE. We wanted to make it easier for customers using both MSE and PI to adjust to larger deployments. We also wanted to quicken the pace at which we could deliver features to the customers. Today I want to walk you through the landing page and configuration of the new MSE UI.
The landing page is the first thing one sees when logging into the MSE UI. This page provides the user with a basic snapshot of system health, an easy way to launch the apps, and a quick status of the various services on MSE.
The new UI highlights important parameters like CPU and Memory usage in order to give the user an indication of the stress being handled by the MSE.
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Tags: analytic, analytics, analyze, App, buy, Cisco, client, cmx, configuration, controller, conversion, count, customer, data, deployment, device, health, health status, interface, LAN, location, loyalty, mall, metrics, mobile, mobility, mse, network, overview, phone, prime, Prime Infrastructure, retail, retailer, services, shop, shopper, signal strength, smart, smartphone, status, system, time, track, UI, user, user interface, wi-fi, wifi, wireless, wlan, WLC
It’s no longer a question of whether mobility best practices and policies are required, it’s a matter of when your strategy will get ahead of the unstoppable trend. Business and IT leaders alike are not just witnessing the movement of everything mobile, but guilty themselves: who isn’t on their devices for both work and play anymore?
User experience, performance, security and management are key red flags that shoot up when we think about mobile. Getting these four totems right will help organizations keep employees or customers happy and productive, while protecting the business. This is no piece of cake: mobility is a journey and you need a strategy.
Thought leaders and innovators across industries are converging on #SuperMobility Mobile Con this week in Vegas to discuss best practices and ways for organizations to tackle these key issues. We’ll be there too to discuss how to move beyond BYOD and develop an enterprise mobility strategy.
Session: Embark on Your Employee and Customer Mobility Journey
Time: Sep. 09, 2014 from 3:30 PM to 4:29 PM
Location: Sands Expo − MobileCON Show Floor, Stage 3 Read More »
Tags: #CTIA2014, #supermobility, App, application, byod, Cisco, client, cloud, collaboration, consumer, customer, device, Enterprise, management, mobile, mobilecon, mobility, network, organization, secure, security, services, solution, strategy, user experience, vegas, wi-fi, wifi, wireless
If you are a professional photographer or even an amateur like me, you want to have ready access to various control dials on your camera to capture the moment perfectly. Professional cameras provide high level of control to get the best outcome. But there are times when you want to put the camera and the lens in Auto mode or wish that the camera could automate some decisions that make your workflow easier.
Likewise, Cisco Wireless LAN products provides the level of quality, functionality and control that is unmatched and hands-down the best enterprise wireless networking portfolio in the industry. But there are scenarios where it is preferable to expedite wireless configuration with best practices automatically enabled and easy access to data to simplify monitoring and troubleshooting workflow. For example, a small business owner manages his own network or in a K-12 a librarian acting like a part-time IT administrator. This not only provides operational efficiencies for the IT organization but also improves end-user and partner experience.
Cisco WLAN Express Setup is an attempt in this direction. It is now available on 2500 Series Controller (CT2504) starting with software release 184.108.40.206.
It includes three components
- Easy-to-use setup wizard: This eliminates the need for console cable and command line setup. Instead, 3-step web-wizard is used to quickly boot strap a Controller and configure employee and Guest WLAN out of the box.
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Tags: 11ac, 802.11ac, access point, aireOS, analytics, App, application, AVC, best-in-class, Bonjour, cellular, chromecast, Cisco, cmx, configuration, connection, control, controller, data, device, Express, LAN, mag on ap, mobile, mobility, network, networking, optimized roaming, policies, protocol, release, rx-sop, setup, software, Speed, technology, traffic, users, visibility, VLAN, vni, wi-fi, wifi, wired, wireless, wlan, WLC
Cisco Wireless Release 8.0 is now available: Product Bulletin
The Cisco VNI Global Mobile Data Traffic Forecast, 2013 – 2018 revealed some stunning trends with growth projections that are sure to have a dramatic impact on wireless networks worldwide.
In 2013, globally, there were nearly 22 million wearable devices generating 1.7 petabytes of monthly traffic. There were about 7 billion mobile-ready devices and connections with mobile network connection speeds that have more than doubled, to 1.4Mbps up from 526 Kbps in 2012.
By 2018, there will be more than 10 billion mobile-ready devices and connections. The average mobile connection speed will nearly double, from 1.4 Mbps in 2013 to 2.5 Mbps and over 4.9 billion devices will be IPv6-capable. There will be more traffic offloaded from cellular networks (on to Wi-Fi) than remain on cellular networks.
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Tags: 11ac, 802.11ac, access point, aireOS, analytics, App, application, AVC, Bonjour, cellular, chromecast, Cisco, cmx, connection, control, controller, data, device, fastlocate, HDX, IPv6, LAN, lbs, location, mag on ap, mbps, mobile, mobility, multicast, network, networking, optimized roaming, Packet, patterns, pmipv6, policies, Presence, protocol, q-in-q, q-in-q tagging, release, rx-sop, software, Speed, technology, traffic, users, visibility, VLAN, vni, wi-fi, wifi, wired, wireless, wlan, WLC