Last month, I had the honor of presenting at the Internet of Things (IoT) World Forum in Chicago. The event gave me the opportunity to do one of my favorite things, collaborate and network with all of my peers who are doing creative work within the world of IoT. One of my colleagues, Kowsalya Arunprakash, Lead Architect of Virtual Data Integration Services for Time Warner Cable, co-presented and shared a use case in which Time Warner is utilizing Cisco Data Virtualization to enhance its customer experience with analytics. In today’s blog, I’d like to share more details about this use case, because I think it’s a great example of how organizations are leveraging IoT solutions as a way to better serve their customers and separate themselves from their competition.
Time Warner Cable IntelligentHome is a home security and energy management system which users can control from their smartphone, tablet or computer to do things like view live video, arm/disarm their system, turn their home lights on/off or adjust the temperature of their thermostat. As you can imagine, each one of these pieces of equipment creates a fair amount of data through radio-frequency identification (RFID) and sensors. On top of this, as consumers generally do, users are going to social media to share their experience.
Utilizing Cisco Data Virtualization, Time Warner is able to couple this data along with sales, marketing and historical customer data to get a full 360 degree view of operational analytics. By operational, I am referring to intelligence like customer trends, sales analytics and resource allocation management.
This combination is an extremely powerful tool to understand the customer in order to create and adapt products and services that cater to their wants and needs. It’s an opportunity to see how the product is being used, via RFIDs and sensors, coupled with customers’ feedback and experience shared on social media as well as their long-term history of usage and preferences.
During her presentation, Kowsalya shared that by leveraging these insights Time Warner is able to improve sales, reduce customer churn and even work with local law enforcement and emergency services to respond faster to current events. To hear more, I encourage you to watch the video interview of Kowsalya and learn about how Time Warner is using Data Virtualization to derive value for their customers.
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Tags: analytics, Big Data, Cisco data and analytics, data analytics, data virtualization, internet of things, Internet of Things World Forum, IoT, time warner cable
I introduced Cisco Entrepreneurs in Residence (Cisco EIR) earlier this year as a cornerstone in our strategy of embracing open innovation at Cisco. I also shared how we were extending Cisco EIR and open innovation across the US through local incubation partners, and I announced the launch of Cisco EIR in Europe. Now I would like to share updates on the great progress we are making with Cisco EIR as a catalyst of open innovation at Cisco.
Startups Selected to Join Cisco EIR in Europe
Last week we were excited to announce the six startups that will be joining our Cisco EIR program in Europe at the Pioneers Festival in Vienna. The six winners – innovating in the areas of Smart Cities, Internet of Everything (IoE)/cloud and Big Data/analytics – were chosen through a rigorous multiphase selection process conducted in collaboration with Pioneers. More than 350 applicants from 39 countries applied to join Cisco EIR Europe, with 15 finalists pitching live at the Pioneers Festival in front of Cisco experts and our European partners. Winners were selected based on the viability of their business plans, the strength of their teams and their alignment with Cisco’s IoE vision and strategy.
We were impressed beyond our expectations by the vision, passion, talent and technology of all 15 finalists. These startups made us more excited and convinced than ever that Europe was the right platform to discover and nurture the next generation of disruptive ideas for our industry and for Cisco.
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Tags: analytics, Big Data, chicago, Cisco, Cisco Entrepreneurs in Residence, ciscoeir, entrepreneurs, entrepreneurship, Fresno, Hilton Romanski, innovation, Internet of Everything, internet of things, IoE, IoT, Mala Anand, pioneers, Pioneers14, San Diego, Smart Cities, Smart City, startups, Vienna, Wim Elfrink
In my recent blogs about building the right data strategy and analytics solutions, I discussed how Cisco is helping our customers to meet one of the toughest challenges brought on by the Internet of Everything (IoE) – cost-effectively managing massive amounts of distributed data. With solutions such as Cisco Data Virtualization and Cisco Big Data Warehouse Expansion (BDWE), our customers can bring all of this data together in ways that are meaningful to them. Utilizing the network to securely connect data throughout the IoE and providing advanced analytics, we help our customers predict outcomes so they can drive better decisions in real-time.
To keep up with growing demands for big data analytics, now is the time to look at workload automation end to end. In this blog, I would like to share the other aspect of big data analytics; building the right workload automation strategy to integrate data, analytics and operations.
In today’s big data analytics environments, IT staff is regularly managing increasingly complex processes that are co-dependent on one another and span applications and departments. Rather than implementing silos of automation, we are helping customers take advantage of workload automation from a unified perspective. Our enterprise-wide workload automation solution, Cisco Tidal Enterprise Scheduler (TES), simplifies end-to-end data management and automates diverse business processes across a broad set of applications, systems and environments.
For example, many business intelligence and analytics applications operate 24 hours a day. To handle a high volume of these jobs – many with service-level agreements – customers need the tools to receive and respond to alerts from anywhere. Using the Cisco Tidal Enterprise Scheduler client on their iPhones and iPads, our customers can receive alerts, check logs and remediate errors from anywhere. As organizations continue to require fast and timely business services, we put the power directly in the users’ hands. By using TES’ self-service portal, business users can monitor the progress of relevant workloads through a web browser and perform basic job control. In addition to reducing the downtime of a business user having to wait for IT to address their issue, this also takes some of the burden off IT.
TES is a key piece of any company’s big data and analytics software strategy and a priority for us at Cisco. Cisco IT uses TES internally and, due to successful deployment, is now encouraging further widespread internal adoption. Since Cisco TES is the first workload automation solution in the industry to have a suite of Hadoop adapters (as well as other data source and application adapters), Cisco IT is now additionally leveraging TES in Cisco’s own internal Big Data initiatives to deliver an end-to-end big data workload solution – as detailed here and here. We are continuously working to develop ways to integrate TES further with other Cisco Big Data solutions, such as the recently launched BDWE solution, to provide more value through holistic data management solutions.
Taking full advantage of big data delivers a tremendous competitive advantage to our customers. Cisco TES facilitates the end-to-end management of the entire process from data acquisition, to value extraction, to action. Stay tuned as we continue to deliver new capabilities to further bridge today’s gap between enterprise IT capabilities and business requirements.
To learn more about Cisco Tidal Enterprise Scheduler and the power of our integrated infrastructure for big data, check out our page.
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Tags: analytics, Big Data, big data warehouse expansion, data virtualization, Tidal Enterprise Scheduler
Can you feel the rumbling? Once firm ground now feels shaky. And that rushing sound you hear is the avalanche of data that threatens to bury businesses that aren’t prepared. Research firm IDC estimates that by 2020, the amount of digital information will explode to 40,000 Exabytes or 40 trillion GB (more than 5,200 GB for every man, woman, and child according to EMC). And while natural avalanches end quickly, it’s clear that the data avalanche is gaining momentum.
This data deluge has significant ramifications for companies and public sector organizations that are seeking answers to questions such as: How do you create insightful information from immense amounts of data? How much of your limited IT budget should you spend on Big Data solutions to protect your competitive position? What innovations are possible from new insights? How can these innovations transform your business? Read More »
Tags: #unlockingbigdata Joseph Bradley, analytics, Big Data, dark assets, fast retail, Internet of Everything, internet of things, IoE
We’ve reached the 8th installment of our blog series on Cisco’s Big Data and Analytics vision (beginning with Scott Ciccone’s blog on September 23). No doubt by now you have either seen or heard about Cisco’s broad data and analytics portfolio presented at Strataconf in New York on Oct. 15. And if you missed our October 21st executive webcast ‘Unlock Your Competitive Edge with Cisco Big Data and Analytics Solutions,’ please check it out. Now you’re probably eager to know how to make the most of our approach to data analytics. How can you benefit the most—and the most quickly—from data analysis in your organization?
Customers come to us to ask for support in extracting valuable and actionable business insights from their large stocks of network data. Their goal is always to drive both operational efficiencies and new revenue opportunities. Rapid changes in the business environment increase pressure on time-to-value: savings and revenues need to be brought in as quickly as possible. But traditional ways to extract value from data, complicated by volume, velocity and variety issues, often have a very long time-to-value. In fact, data analytics consulting projects historically take a year or longer to complete. Customers get handed large scale implementation plans and, by the time the program is implemented, the wind has changed: the market opportunity has closed, and the business has moved on.
That’s why for some time now I’ve been a student of accelerating time to value for data analytics. Our job is not just to show our customers the hidden business value of their data, but also to bring that value to them fast. We have developed a rapid prototyping, iterative approach that continuously develops actionable insights from network and other sources of data. Our approach contains four steps to help our customers quickly develop, test, and implement business ideas and processes:
Step One: We start by working with customers and identify key use cases through an “Internet of Everything” iterative planning approach. Our experts don’t just present an idea, but a complete, ready-to-test hypothesis, using visualization techniques and an analytics design approach to discover new ways to do business, based on analytics insights.
Step Two: We use a rapid data extraction approach to capture the data needed to test that hypothesis. We fully leverage Cisco’s Connected Analytics platform, enabling automated data collection and simple correlations exploration.
Step Three: Once we have the data we need, we apply a data science approach to build an “analytics sandbox” in which we test the proposed use cases and measure its outcomes. We use rapid prototyping to test theories, quickly working through iterations to develop a truly working business model for our customers’ unique situations. In the process we are able to identify new insights that became the basis for the next use cases.
Step Four: The result is a set of modular Business Insights, which we interpret and thoroughly test, and turn into an actionable plan that we execute. This makes it relatively easy for our experts to integrate insights and actions into our customers’ transformation initiatives—and in a fraction of the time of traditional data-driven solutions.
The world of top down, outside-in consulting, where value comes from individuals’ experience, is gone. Value today is enabled by the capability of companies like Cisco to extract and interpret data about our customers’ core business, enabling agile decision making and rapid process transformation.
As the Internet of Everything becomes a pervasive reality, we see that analytics is what creates value from all of these connections value. To learn more about Cisco’s vision for the Internet of Everything, read Joseph Bradley’s blog on Thursday, October 23! #UnlockBigData
Tags: analytics, Big Data, consulting, Internet of Everything, unlock big data