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IoE is the Path to Gartner’s ‘All Things Digital’

This week, I had the opportunity to focus on digital business as an attendee and presenter at Gartner’s ITxpo in Orlando, Fla. It was a sold out crowd with 8,500 attendees and approximately 2,700 CIOs. And one insight that seemed to resonate with the audience was Gartner’s belief that by 2018, digital business will require 50 percent fewer business process workers and 500 percent more key digital business jobs.

At the ITxpo discussing how the Internet of Everything helps enable all things digital

At the ITxpo discussing how the Internet of Everything enables the transition to Gartner’s  All Things Digital

We already live in a world that is rapidly connecting people, process, data, and things in ways that were unimaginable just a few years ago. I believe that IoE is a key driver of this transition and a fundamental stepping stone to making “All Things Digital.”

Gartner defines All Things Digital as “blurring the physical and digital worlds to create new business designs.” Interestingly, Gartner focuses on people, business, and things, but omits process. Gartner’s view is that process will happen dynamically and be measured in not months or weeks, but nanoseconds. While this is a true statement, it reflects the end goal. The key question is, how does an enterprise become digitally enabled?

A first step in transitioning to All Things Digital, is embracing IoE by lighting up “dark assets.” A dark asset is something that is currently not connected to the Internet. A dark asset in itself however, does not create value.  ln All Things Digital, connected devices begin to talk with other connected devices. These devices interact with one another dynamically, which in turn creates processes in just nanoseconds. In this environment, IoE allows you to understand what process to focus on and which assets to connect. In other words, IoE is the pathway to Gartner’s All Things Digital.  The overarching goal is business outcomes. One retail example is connecting a parking lot to a retail store. In a recent trial, we found that data from parking lot sensors, when analyzed correctly, can predict when checkouts will get busy, so that more cashiers can be deployed. There are many other dark assets in a retail environment that have the potential to increase revenue, lower costs, and grow margins once they are lit up.

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Cisco’s Software Journey

Last week I attended the Gartner Symposium/ITxpo in Orlando, where the theme of the event was “Driving Digital Business.” One of the key themes was the Internet of Everything (IoE) as well as some of the key enabling trends like mobility, cloud, big data, and analytics. A lot of attention was focused on  the changing role of the CIO and how in this new generation of IT, CIOs need to become better equipped to help drive the digitization of the business. In particular, there was discussion around the importance of the user experience, whether customer or employee, and the emergence of “Chief Digital Officers” to oversee the full range of digital strategies to transform businesses as their products evolve digitally.

It’s clear that cloud, mobility, IoE, and big data analytics are fundamentally changing the business landscape in which we operate today. They are leveling the playing field and triggering business outcome-based innovation and investment in IT.  And software-driven solutions are key to driving innovation in any organization.

This is precisely why I joined Cisco just over a year ago: to develop Cisco’s software strategy and accelerate growth of our software businesses. Cisco is positioned to have a massive impact in this market, and I’m excited to play a role in addressing some of the challenges in this space through software – whether that’s in collaboration, across our traditional core businesses in network infrastructure, data center, or mobility.

Today, Cisco’s software journey is well under way. Based on revenues from our software products and services, we already rank as the 5th largest software company in the world. We’ve grown from the 7th largest enterprise SaaS vendor in 2012 to now the 3rd largest SaaS vendor by revenue in 2014.  Nine out of 10 of our most recent acquisitions have been companies driven by software.

What does this mean for our customers? It means they can rely on Cisco to innovate faster, provide richer employee and customer experiences, connect the unconnected, and use big data analytics to gain new insights.

In the coming weeks, you’ll hear more from me and my team about how we’re helping to accelerate and bring about this software transformation at Cisco across our entire portfolio of products and services. You’ll hear how we’re radically changing the way our customers and partners consume, manage, and use our software products and how we’re bringing more application-centric and cloud-ready infrastructure to market.

What do you think about software at Cisco? Let me know in the comments below.

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Join Us on Oct. 22 for Our Final Analytics Webcast

Hello, retailers everywhere! My name is Dianne Lamendola, and I am a senior retail practice advisor here at Cisco. My role is to work closely with store operators and merchants to help understand your business and how technology can help you reach critical goals.

I hope you have been following our three-part series of one-hour webcasts that Cisco has been hosting this year on retail analytics. In the store, online, and across data sources, retailers have been increasingly focused on how to gather and analyze the metrics that help provide insights to run a tighter operation and provide a more exciting experience for your shoppers.

On Oct. 22, we’ll wrap up this series with a session on “Technology that Gets Down to Business: Develop Your Action Plan for Retail Analytics Success.” Held at 10:00-11:00 am PT/1:00-2:00 pm ET, this candid discussion lets you learn how to:

  • Implement innovative retail analytics technologies
  • Drive added value from traditional and new data sources
  • Deploy mobility, wireless, video cameras, sensors, and services to jumpstart your action plan

Register today! By registering, you will also earn a free introductory analytics enablement meeting and additional tools to help you think more about your program.

While it’s not necessary to attend the previous sessions to join us, please feel free to review the recordings of our prior events:

  1. Part I: Understanding the Basics of Setting Up Your In-Store Analytics Program -- Recording
  2. Part II: Case Studies of Analytics Programs in Real-World Stores – Recording

We welcome all retailers, including IT staffers, who want to know more about how analytics fit into and enhance your store environment.

I’ll see you there!

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Analytics for an IoE World

I recently wrote about how Cisco is helping customers more effective manage massive amounts of data, types of data and unprecedented distribution of data. This will be one of the toughest challenges brought on by the Internet of Everything (IoE) and, with solutions such as Data Virtualization and Big Data Warehouse Expansion, Cisco is enabling our customers to meet the challenge head on of bringing all of this data together in ways that are meaningful to business users.

After the business can access and view all of this data, however, the question becomes…now what? The next challenge is to extract insights from the data to make better business decisions.  After all, more data is only good if you use it to make better decisions than you would have made otherwise.

The rules of customer and business relationships are constantly changing due to technological innovation and consumption patterns. Analytics can reveal patterns in customer data that affect business processes and outcomes. Advanced analytics is different than reporting because it prescribes what to do, or predicts what is likely to happen, instead of just reporting what has already happened.

Utilizing the network to securely connect data throughout the IoE, whether in motion (streaming) or at rest (historical), is the future of advanced analytics.  For a retailer, it will give them the opportunity to take intelligent actions to engage customers directly at the point of purchase and in real-time. But it’s so much more than that. What can real-time analytics in retail tell us about how to serve customers more effectively?  What can real-time analytics in manufacturing tell us about how to make the workplace safer?  What can real-time analytics in healthcare tell us about how to better treat cancer patients?

When our customers can accurately predict outcomes by combining years of historical data with real-time information, they can drive better decisions…better outcomes.

 

Learn More

Interested in hearing how Cisco is paving the way to the future of analytics? Please join us for a webcast at 9 AM Pacific time on October 21st entitled ‘Unlock Your Competitive Edge with Cisco Big Data and Analytics Solutions.’ #UnlockBigData

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To learn more about Data and Analytics, check out our page.

Join the Conversation

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Aligning Solutions to Meet our Customers’ Data Challenges

In our previous big data blogs, my Cisco associates have focused on the topic of building the best infrastructure for long-term success with big data. I’d like to start a new chapter in the series, focusing on building the right data strategy and analytics solutions.

Today, people, process, data and things function together through a combination of machine-to-machine, person-to-machine and person-to-person connections. We call this the Internet of Everything (IoE). While the IoE is making us all smarter, it is also creating more data, more types of data and in more places.

This wealth of data comes with major challenges but also has the potential for amazing opportunities. At Cisco, we’re all about helping our customers turn these challenges into opportunities. The first step begins with proper management of the massive amounts and types of data in multiple locations. From a solutions perspective, that first step is our agile data integration software, Cisco Data Virtualization. It abstracts data users need from multiple different sources and brings it together to give users a unified, friendly view of the data.

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By leveraging this technology with additional solutions, our customers can access data across the IoE and use that data to respond quickly to change, make better decisions and gain a competitive advantage. Driven by the massive amounts of data in today’s IT environment, customers are facing huge expenses to add capacity to their existing enterprise data warehouses (EDW), the place where data is traditionally stored.

We help customers tackle the challenge of increasing enterprise data warehouse costs with Cisco Big Data Warehouse Expansion (BDWE). BDWE identifies infrequently used data and provides a methodology and tools to offload the data onto Hadoop, avoiding additional capacity costs and extending the life of the data warehouse.

I spoke with a customer recently who shared that one terabyte (TB) of data in an EDW costs $100,000 per year to maintain. That exact same amount of data for the same amount of time in Hadoop only costs $1,000 to maintain. This is a significant difference. By implementing an ongoing strategy to offload data from the primary system to Hadoop, our solution frees up resources to be utilized in more strategic ways. Additionally, we deploy Data Virtualization to act as a ‘virtual database,’ to access data regardless if it resides in the original warehouse or the new Hadoop data store. So not only does BDWE significantly lower costs, but the historical data remains easily accessible.

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Our customers gain the business insights and outcomes they seek with a complete suite of software, hardware and services solutions that access and analyze data, no matter where it is stored on the network. After all, the power of data is not just in the ability to access it but to use it to change behavior or the way you run your business.

Not only do we connect more people, processes, data, and things than any other company, we can also bring analytics to data wherever it is—no matter how remote—to turn information into insights almost instantly. More to come in my next blog about Cisco’s analytics portfolio and how its helping tackle the next major IoE challenge, extracting value insight from your data.

 

Learn More

To learn more about the benefits of Cisco analytics solutions and the power of our integrated infrastructure for big data, please join us for a webcast at 9 AM Pacific time on October 21st entitled ‘Unlock Your Competitive Edge with Cisco Big Data and Analytics Solutions.’ #UnlockBigData

Register Now button


 

 

To learn more about Cisco Data Virtualization, check out our page.

Join the Conversation

Follow us @CiscoDataVirt #UnlockBigData.

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