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Splunk on TechWiseTV: Operational Intelligence at Scale

Big Data.  Big Responsibilities.

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Enhancing Hyper-Distributed Analytics

Today Cisco completed its acquisition of ParStream, a company that has created a specialized database built for the Internet of Things (IoT).

In hyper distributed data environments, massive amounts of data are being created and in a very distributed way. Many examples of this can be found in the IoT, from terabytes of data created by sensors places in offshore oil wells to extremely time sensitive data created by robots in manufacturing facilities. In these hyper distributed data environments, challenges arise with collecting, storing and analyzing data that can’t be solved with traditional solutions that relay on data to be in a central location before it can be used to derive meaningful insight. In some cases, there is simply too much data to move across the network, while in other cases the problem is that the data is extremely time sensitive and moving it to a data center or the cloud for action is just too slow. These cases require the capability to store and analyze data very close to where the data is created…near the edge of the network.


This is exactly what Cisco and ParStream will do together.

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Moving Beyond Connecting People to Delivering Engaging Interactive Experiences

As organizations move toward digital transformation, they are embracing the benefits of delivering timely, personalized information to customers, citizens, and patients. Connecting people with information and services when, where, and how they want, is a pivotal point in the way organizations process, apply data and deliver that information.

Given my busy schedule, I appreciate a shopping experience that is hassle-free and fast. I also want the information I need about a product or service to be easy to find.  And for that matter, I expect that a retailer knows what I am looking for and provides relevant promotions and discounts. These rising expectations have been born out of leading digital retailers and now that the bar has been set – anything that falls short feels like a disappointment.

Customer Experience

Today’s shoppers are looking for efficiency,  ease in problem-solving, and faster time to purchase. They want to take advantage of savings through discounts and promotional offers and they want to be engaged when learning about new items, entertainment, and product options.  To address these growing expectations, Cisco and Panasonic are partnering to transform the shopping experience through their Powershelf solution. The solution enables brick and mortar retailers to automate inventory tracking and pricing data, helping them optimize their supply chain and better manage demand.  In addition, real-time product information can be delivered to a customer’s mobile device.

Citizen Experience

The future involves much more than improving customer engagement. Cities are challenged with delivering enhanced citizen services and information on a limited budget.  In the face of inclement weather and emergencies, it is critical that cities link dispatch, first responders and the community with timely, accurate information. For example, the City of Mississauga is leveraging sensors and wireless connectivity to make these connections, analyze trends and share information between citizen services, public communications, and operations.

As more and more citizens prefer to receive information and updates via their mobile devices, this integrated public service system will allow cities to put a request into action quickly and efficiently and provide real-time updates.  Now, the City of Mississauga can deploy operations teams and emergency services faster, enable new services without recognizing an increase in IT budget and improve public safety with immediate, actionable information.

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Cisco at IBM Insight 2015: Showcasing Industry-leading Technology for Big Data and Analytics

Note:  Cisco’s Mohammed Ahmed of the Cisco IBM Alliance team was the key contributor for this blog post

In the IT industry we understand that customer confidence and respect is a leading reason that customers choose IBM and Cisco solutions and  services. Cisco and IBM have earned this trust over the years by each having deep technical expertise; global resources; and world-class support that few companies can match. With an almost two-decade history of working together, our success in the market together is demonstrated by more than 25,000 shared customers.

Cisco and IBM strive to work together to deliver innovative solutions to meet our joint customer needs – Cisco Application Centric Infrastructure, the IBMBigInsightSolBriefData Center, the Internet of Everything (IoE), and Collaboration are just few examples.

Recently, Cisco and IBM added another strategic solution to the list “Cisco UCS Integrated Infrastructure for Big Data with IBM BigInsights for Apache Hadoop” to help customers maximize the value of their big data and leverage business insights from it.

The Cisco UCS Integrated Infrastructure for Big Data (CVD Link) with IBM BigInsights has been jointly tested and validated by both companies and provides a flexible, industry leading platform affording enterprises to fully leverage the latest open source technology together with the powerful SQL on Hadoop and Analytic capabilities.  The solution highlights are:

  • Powerful and high performance SQL on Hadoop designed for enterprises that require greater SQL standards compliance, performance, concurrency, and security
  • Highly scalable analytics for Data Scientists, Business Analysts to explore, discover, analyze and build advanced predictive models
  • Comprehensive enterprise-grade infrastructure using Cisco Fabric Interconnects and Rack Servers optimized for BigInsights

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Agility is the New Smart

agile businessAs businesses strive to become digital, they need to be more flexible, innovative, and agile than ever. Customers are engaging with businesses differently from how they were just five years ago, and the bulk of their interactions are not with people but with systems (think airport and hotel check-in, ordering a product, or getting a taxi).

For all this to work, it’s critical that the systems on the back end know who you are, where you are, and what you need, to connect flawlessly to the front-end device. That airport check-in app on your phone, for example, requires integration with the airline reservation system, the ticketing system, the baggage handling system and gate information in order to provide full value to you as a user.

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