The highly anticipated Wireless Release 8.0 came out last week, and among the feature updates is a key set of enhancements and new modules for Cisco’s CMX solution that come with MSE 8.0. These updates were designed to build out the breadth of location services available to organizations, as well as improve the user experience for customers working with the CMX solution. These enhancements make five great reasons to upgrade to 8.0 today and test out these new tools and features in your Wi-Fi location deployment:
1. Presence Analytics
This new feature enables the use of a single access point (AP) to determine device presence and dwell time. It provides a simplified way to leverage Wi-Fi technology to Detect, Connect, and Engage your customers. Retail stores, hotels, conference facilities, shopping malls, schools, and even city centers can greatly benefit from Presence Analytics. Unleashing this tool can help customers understand the basic, yet powerful, knowledge of the number of visitors to their space, time spent by the visitors, and frequency of visits. It can even provide a more in-depth look into the movement patterns of their visitors, while within their space, giving an understanding of which areas are most attractive to their client base.
Presence Analytics is very simple to configure by naming the entry, selecting the access point, and setting threshold values. Best of all, the majority of CMX Analytics reports are available automatically. All this allows customers to start using CMX Analytics without having to make any changes to their existing network and get immediate value from it.
2. Enhancements to Guest Access
Those familiar with CMX Connect will know that there are two guest access solutions available to customers with Cisco CMX. The first, CMX Connect, provides organizations with a simple, secure way to provide guest Wi-Fi access. CMX Connect offers the option of custom splash pages using a zone-based captive portal.
In MSE 8.0, we have dramatically simplified how CMX Connect is configured. The administrator only needs to indicate information they’d like collected (such as, name and email), and the zones in which the template will be used. Read More »
Tags: 8.0, access point, analytic, analytics, AP, Cisco, client, cmx, Connected, connected mobile experiences, data, deployment, device, engine, enhancement, experience, feature, Guest, guest access, indoor, lbs, location, location based services, location-based, login, mobile, mobility, mse, organization, product, services, solution, technology, venue, wi-fi, wifi, wireless, wlan
A lot can change in 25 years. At the first Cisco Live (then known as Networkers conferences) in 1989, 200 geeks gathered for the inaugural event. Fast forward to three weeks ago, when we welcomed a whopping 25,000 attendees into the arms of our namesake, beautiful San Francisco.
We heard there was some interest in how the network performed at the show, so I wanted to share some of the interesting statistics about the network at Cisco Live! I shudder at the thought of the ancient network from 25 years ago. So here we go:
Wi-Fi Client Devices
This year we saw 30,705 unique devices, with 7000 in the theater for John Chambers’ keynote.
# of Unique Clients
# of Sessions
# of Unique Users
# of Unique APs
Avg Users per AP
Max. Concurrent Connected Wi-Fi Devices
There was a peak of 14216 concurrently connected device at SF this year.
Read More »
Tags: #CLUS, 10G, 802.11, access point, analytic, antenna, AP, application, Application Visibility and Control, attendee, AVC, catalyst, Cisco, cisco live, client, client composition, concurrent, Conference, control, controller, deploy, design, device, Gbps, Geek, GHz, HDX, High Availability, high density, infrastructure, IPv6, LAN, laptop, legacy data rate, mobile, moscone, mse, network, networkers, peak, peak throughput, phone, san francisco, show, switch, TBps, TByte, throughput, traffic, unique user, user, visibility, wifi, wireless, wlan
First we rolled out the MSE tech blog series to give our customers an in depth look at the various features of the location-based technology behind Cisco’s Mobility Services Engine (MSE) and Connected Mobile Experiences (CMX) solution. Now, we’re kicking off a CMX Techtorial video series to provide a visual and helpful walkthrough of how to maneuver and get started with CMX and location-based services.
First up, we have the charismatic Darryl Sladden, Technical Marketing Manager for CMX, taking us through CMX 7.6 Analytics. In this quick video, Darryl will cover:
- What is CMX 7.6 Analytics?
- What is the analytics dashboard?
- How do I visualize dwell time, heat maps, device density?
- What kinds of reports can you get with CMX 7.6 Analytics?
Read More »
Tags: analytic, analytics, Cisco, cmx, connected mobile experiences, dashboard, data, device, experience, getting started, location, location based services, location-based, mobile, mobility, platform, service, services, support, tech, technology, video, visualize, wi-fi, widget, wifi, wireless, youtube
Mobile usage and penetration within the Air Industry is an interesting topic that most of us can relate to and understand to one degree or another. Having attended the recent Air Passenger EXPO in Barcelona, some of the published reports make for interesting reading. Here are some interesting perspectives and trends:
- During the next 3 years, 98% of Airlines are investing in delivering Passenger Services via Mobile devices
- With 97% investing in Personalization of services to customers
- And 94% planning on delivering Customer Services via social media.
Wireless penetration onboard is growing.
- with 55% of Airlines planning investing in wireless for passengers and 69% investing in wireless for crew usage. Read More »
Tags: ad, airport, analytic, cmx, connect, connected mobile experiences, experience, expo, hospitality, Industry, location, location-based, mobile, mobility, operations, passenger, satisfaction, SITA, terminal, travel, trend, wi-fi, wifi, wireless
Cisco has been playing a critical part for retail, healthcare, hospitality and transportation organizations to gain an understanding of how end-users move throughout an organization’s physical location. This is done through our Cisco Connected Mobile Experiences (CMX) solution.
With all the valuable information CMX provides, the demand for even more accurate data has been growing. Location accuracy has been a hot developing field and, as I mentioned in announcing our Best of Interop Finalist status in the wireless category last week, Cisco’s taken the lead in redefining how this location-based data is acquired.
In the past many solutions have relied on the probing performed by the mobile device to acquire location-based data. In recent months this approach has shown diminishing returns. The underlying issue is that this data is reliant on how frequently the mobile device probes an access point. A couple issues that arise include:
- Mobile device manufacturers are reducing the frequency of device probing to conserve battery. This reduces the number of data points collected and impacts the accuracy of the data
- Different manufacturers probe the access point with varying frequency so some devices deliver more accurate information than others skewing the location analytics data.
At Cisco’s annual Partner Summit event we are revealing some key areas of focus for the upcoming Cisco v8.0 release. Although the list is not inclusive of all new functionality, I would like to highlight some steps we are taking to bring CMX to meet the ever-evolving demand for location-based data.
Step 1: Increasing Data Resolution Read More »
Tags: accuracy, accurate, activity, analytic, API, App, application, battery, Cisco, ciscops14, connect, data, data packet, data point, Development, device, ecosystem, end point, End User, environment, event, frequency, in-house, interop, location, location-based, luncheon, mobile, mobile app, mobility, network, organization, partner, probe, probing, product, rssi, Scalability, scale, sdk, software, solution, tech, technology, user, webcast, wi-fi, wifi, wireless