As 2012 comes to a close, we at Cisco want to thank you for your loyalty, commitment, and hard work. It truly is partners like you who have made all the difference this past year.
But before you ring in 2013, watch this video—our partner leadership team has a special message just for you.
So what did we accomplish, together with our partners, in 2012? Here’s a summary of the top Cisco partner news. Read More »
Tags: 2012 summary, ABS, alliant, Bruce Klein, cisco channels, edison peres, MCPc, presidio
A phone system that doesn’t work means business lost. After all, if you can’t interact with customers and staff, productivity goes down while frustration goes up.
When Oticon, a company that manufactures and distributes hearing aids in the U.S., first met with Cisco Master Unified Communications Partner Alliant Technologies, their phone system left much to be desired. Some of the challenges included the system’s lack of scripting support and its inability to integrate with other applications.
In this video, we hear from Oticon IT Director Lars Anderson who talks about his experience with Alliant and the process of setting up the company’s entire Unified Communications and Contact Center.
What was it like working with Alliant and how can customers find partners in their area with the specialties they need? Keep reading…
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Tags: alliant, Cisco, contact center, ip phone, master, oticon, partner, unified communications