You saw the double-announcement Thursday--Not only is MGM betting big on Cisco to transform the guest experience, but we at Cisco are taking the missive of helping our customers create connected mobile experiences to the next level with Web engagement.

At this point you’re probably thinking: How exactly does this apply to me?

Good thing we have three industry-specific webinars for your convenience.

Choose the industry that applies to you and take 30 minutes to see how Cisco Connected Mobile Experiences can help YOU engage your passengers, customers, guests, and more to boost revenue and build loyalties like never before.

• Hospitality (Click to view now)
• Retail (Click to view now)
• Airports & Transportation (Click to view now)

Intrigued? Check us out at http://www.cisco.com/go/cmx or visit the announcement of the new web engagement platform to see how we can help you transform your business engagement model.

Tags: airport, Cisco, Conference, Connected, connectivity, experience, Guest, hospitality, International, las vegas, location, location analytics, maps, MGM, mobile, mobility, mse, network, networking, operation, optimize, resorts, retail, revenue, service, services, technology, Transportation, upgrade, wi-fi, wifi, wireless

EDITOR’S NOTE: This post is a continuation of Brendan’s from Tuesday on my observations from the Geneva Airport Passenger Terminal Expo.

One of the things that strikes me here at the Air Passenger Expo is the proliferation of companies offering some type of passenger flow monitoring solutions. These vary from small startups to large players, and the offerings are a mixture of many technologies: video, cameras, bluetooth, and various types of sensors. The problem most are solving is point-based monitoring, such as how many passengers in the line, how many people are entering, or what is the current wait time in security – all very valuable point information for the Airports to make sure they’re staffed properly and passengers have the best experience.

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Tags: #PTE2013, airport, Cisco, connected mobile experiences, Indoor location, location, location analytics, SITA, wi-fi, wifi, wireless, wireless network, wlan

A funny thing happened to me on the way to the fair. The Rockwell automation Fair that is.The Pilot comes on the intercom and says something like:

 “Hi, it’s the captain here. I want to tell you that we can’t get the flaps into the right position. We need number 15 and we can only get to 14.” (or he said something like that). “We’ve tried a few times and it doesn’t want to move.”

So we (the passengers) are all thinking: “What does that mean – are we going down?” Most of us don’t pilot planes so we don’t know how serious the situation is. We all agreed in our seating row that it was ‘TMI’ -- Too Much Information? I think he realized that, because he then said words to the effect of:

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Tags: airplane, airport, Automation Fair, booth, chicago, Chicago o'hare, Cisco, Converged Plantwide Ethernet, crash, emergency, Fluke, industrial ethernet, Information overload, machine builders, Manufacturing, McCormick Center, McCormick., OEM, Panduit, Real Time, Rockwell, Rockwell Automation Fair, rockwell networking