By Neeraj Kumar and Kevin Suh, Cisco Consulting Services
The small and medium sized-business (SMB) commercial-services market is important for all types of service providers (SPs). SMBs account for more than half of total U.S. commercial-services spending, according to AMR Research/Gartner. And, the portion of the U.S. SMB commercial-services market that service providers could capture is expected to grow to more than $200 billion by 2015, according to analysis by Cisco Consulting Services (CCS) and industry research analysts.
To capture this opportunity, service providers need a deeper understanding of who the SMB customers are and what they buy, as well as how they purchase these commercial services. To better understand SMBs’ detailed service delivery needs and expectations, Cisco Consulting Services (CCS), surveyed 761 U.S. SMBs with five to 1,000 employees in 2012. The study revealed that although this is a big and complex market, there are specific opportunities for SPs in cloud and advanced services.
Complex, Diverse Market, with Varying Expectations
The SMB market is complex — spanning Read More »
Tags: advanced services, Cisco, Cisco Consulting Services, cloud, commercial services, managed services, Service Provider, small and medium-size business, smb, SP
Cisco Desktop Virtualization Solutions Video
I know I know.. You are already familiar with the fundamentals of Desktop Virtualization. So we are not going to talk about that. However, if you do not know much about Cisco’s capabilities in the space and you have three minutes and twenty seconds of your busy day to spare, you can watch this short video and get the ‘Bonsai’ rendition. While tempting, I will not dwell on the strengths of our UCS platform which is at the core of our Cisco Desktop Virtualization Solutions portfolio.
I will focus instead on a question that our services team often gets from our enterprise class customers; “How do I best manage my desktop virtualization environment on a day-to-day basis?”
Let’s face it. Designing and configuring production-ready Desktop Virtualization Infrastructures takes planning and expertise. Frequently, that expertise comes in the form of a Professional Services contract. But the challenges that many of our customers experience is expanding their platform after the implementation team has moved to other projects …
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Tags: advanced services, desktop virtualization, vdi, virtual desktops, VMware View, xendesktop
Over the past couple of years the conversation about Fibre Channel over Ethernet (FCoE) and converged networks (e.g., Unified Fabric) has become more and more sophisticated. While I still get the occasional “what is FCoE?” question, and still have to correct the occasional journalist who insists FCoE runs over TCP/IP (it doesn’t!), those conversations are becoming more rare.
Instead, the conversation has shifted from the “what is this?” to “how do I do it?” All the diagrams and napkins in the world can’t predict or prepare for the wide-ranging possibilities that customers have in their data centers. I’ve written about a few of the surprises before (http://blogs.cisco.com/datacenter/ciscolive-2012-and-the-fcoe-surge/) but every day I get more unique (and more interesting) scenarios. Read More »
Tags: advanced services, FCoE, Help
In any industry, customers running critical applications are typically slow to move to something new. Whether it is a new technology, platform, application, or service provider, people tend to be comfortable with the status quo and it is human nature to try to avoid a “CNN moment” or a resume generating bad decision resulting from implementing something new ->thus, people tend to avoid making changes to their critical workload environment. However, as new solutions or technologies become available and mature, the “I don’t want to be first” mantra is eventually followed by “Oh-oh- looks like I am last” when the realization you are falling behind your competition (who have already adopted the new technology) starts to set in. Finding that point in time when a new technology- solution-product has reached an adequate state of maturity to meet your particular needs and requirements is paramount when considering changes to a critical workload environment.
My brush with being a part of a “CNN moment” was from my past life in the Telco world (circa early 2000’s)- Read More »
Tags: advanced services, Application migration, Cisco, data center, Risc, Risc Migrations, Unix
When I remodeled my bathroom a few years ago, my initial plan included only a few things: I wanted it to feel bigger (it’s a small space), and everything needed to be replaced – the utilities, furniture, walls, floors, and window.
I know what I like, and I know what I want, but I don’t know the first thing about designing a new bathroom. Add to that a full-time job and three children under the age of 10, I knew I needed to hire someone who could take complete control of the project while still delivering everything I wanted.
I hired a contractor who could not only do the physical labor, but one who had the expertise to plan and design the whole thing. He asked me questions about which members of the family use the bathroom, and how often, in order to deliver the most relevant plan that fit our lifestyle. Through his consultation, he discovered that this bathroom was the main bathroom in the house, heavily used by our family and visitors alike. Based on that fact, he recommended a redesign that provided the optimum privacy for our family of 5 – something I hadn’t even considered when initially launching the project. Read More »
Tags: advanced services, AS, FISMA, General Risk Assessment, network optimization, planning, Professional Services, Sentara Healthcare, services, University of Texas Health Center