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MSE Blog Series Part 1: How to Optimize Your CleanAir Experience

This is the first in series of blogs discussing various features of the Cisco Mobility Services Engine (MSE), an integral, yet often overlooked component that can turbocharge your existing interference detection capabilities. This post describes MSE and how it can help locate interference in your wireless network.

So you have a CleanAir Solution comprised of top-grade, enterprise-class Cisco access points and controllers: finally, a network of minimized interference.

But what happens when a rogue device intrudes on your peaceful network? How can you maintain crisp, fast wireless performance?

Luckily for you, the enterprise-class wireless experience enabled by CleanAir technology can be further enhanced and maintained with Cisco’s Mobility Services Engine (MSE).

MSE is a platform on which you can run services like Context Aware Service (CAS), Wireless Intrusion Prevention Service (wIPS), and Mobile Concierge, all of which are services that can help in monitoring your wireless infrastructure. Designed to integrate with existing CleanAir infrastructure, MSE is a ground-breaking technology that allows network administrators to achieve extremely high quality, interference-less wireless performance.

How exactly does it do this?

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Always-On Mobile Experience with Wi-Fi

Importance of High Availability:  If you are reading this blog, you likely own 2-5 Wi-Fi-capable devices: laptops, mobile phones, or tablets. From employees to students, from doctors to guests, the common theme is that everyone now uses wireless as a preferred mode of access.

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802.11n for Midmarket BYOD: Why now?

We’re in the midst of an incredible megatrend. We know it and we’re living it. We all love our mobile devices; whether it’s our laptop (yes, I’m sitting at my kids swim class typing away for work), our mobile phone (I’m getting texts on what’s for dinner), or our tablet (where Draw Something awaits me). Apple recently stated that they have sold more than 67 million iPads in the recent 18 months. That is more than all the Mac sales in the past 27 years. There’s no denying it:  we are in the midst of an incredible megatrend—a mobile megatrend.

But what does this mean to businesses?From the IT perspective, the role of the mobile devices has transformed from a luxury item used for personal communication and entertainment to an integral tool for employee productivity. Mobile devices are now the main platform for work (laptop or tablet) and the primary medium for corporate contact (mobile phone). With employees bringing an average of two mobile devices each (laptop/tablet + mobile phone), companies can reap the benefits of new business opportunities and more productive employees.

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BYOD and Government Certifications

It’s summer and my kids have been testing for swim certification so they can swim in the big pool. When they complain about the swim exam, I assure them that it’s not only to be safe, but also  to validate that they have reached a recognized standard of performance.  Similarly, governments worldwide require proof of certification before allowing equipment, including commercial wireless devices and technology, to be deployed on their networks.

With the growing trend towards BYOD, countless organizations must strategize how to best protect data in-transit across wireless networks, while optimizing the benefits of a mobile workforce.  For government and public sector organizations, it is especially imperative that the solutions employed to mitigate risks associated with BYOD and WLAN are compliant with the highest standards and certifications.

Certification is an ongoing effort in a changing landscape.  Cisco maintains an active product certification program for government customers by staying as current as possible with certifications to enable our customers to confidently deploy our solution.  As of July 26, 2012, we are proud to announce the Common Criteria Certification award to one of our recent 7.0 software releases.

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Can BYOD Be Simple, Affordable, and Secure for the Medium-Business?

Do you have an iPhone,  Android, Samsung , or any other mobile phone? Not surprising since there will be 15 billion networked devices by 20151. With employees (yes, even IT themselves) bringing their mobile phones to work, businesses are seeing at least a doubling of mobile devices per employee; from laptop-only to laptop + mobile phone (+ tablet)2.

The IT department is faced with an increased burden on their existing wireless network, while securing email access from any platform and simultaneously ensuring an optimal, reliable user mobile experience. Offering a reliable, consistent user mobile experience used to be a luxury ask; today, it impacts employee productivity. Mobile employee productivity can range from wireless laptop access from conference rooms to roaming the within the building accessing corporate email from any mobile device. This is true for me (working at a large enterprise) and my husband (working at a medium-sized business).

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