Cisco hosted our first Networkers customer event, now Ciscolive!, 25 years ago. Our first event was small with around 200 attendees focused on multiprotocal routing technologies. This year more than 25,000 Cisco customers, partners, press, and analysts attended live in San Francisco, with over 200,000 participating online with topics ranging from Intercloud, Collaboration, Security, and Application Centric Infrastructure (ACI) to Connected Cities with Smart Parking, Traffic Management and Public Safety, Connected Transportation, and Connected Government driving mission success to protect, educate, and serve.
I attended my first Cisco Networkers event 20 years ago in San Francisco and have worked on many exciting initiatives during my career the past 2 decades. The role of networking technology as a platform for the Internet of Everything continues to evolve and accelerate more quickly being adopted and deployed in countries and communities around the world.
The week kicked off with keynotes and demonstrations highlighting the advances in technology as well as the potential for transformation in business and public sector.
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Tags: #CLUS14, 21st Century Government, cisco live, Internet of Everything, IoE, IoT, Smart Cities
We are very excited to announce the beginning of our new blog series on public safety. This series will include a number of posts that examine the intersection of technology and public safety as well as identify solutions to promote greater awareness and action.
Having worked in this field for over 15 years, I am especially enthusiastic about sharing my thoughts and starting a conversation on these issues. Before leading the Cisco’s Connected Justice Solution and Public Safety Business Development team, I was a Chief of Police and dealt with all of the same issues that agencies are dealing with today. Throughout my career, I have been passionate about improving the criminal justice system as well as government and public safety. And to this end, I have worked to streamline processes, lower costs, and increase efficiencies through the use of technology while making first responders safer. Read More »
Tags: 21st Century Government, govtech, Public Safety, technology
The second day of the Courts Excellence in a Changing World conference was even better than the first with a number of best practices demonstrating court excellence. Many of these best practices involve technology innovations that provide the foundation for transformation.
The best practices shared provided the courts capabilities for 24x7 citizen services, reduced costs, increased transparency, access from anywhere at anytime, increased citizen satisfaction, and more.
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Tags: 21st Century Government, Connected Justice, Court Excellence, International Association for Court Administration, Smart Courts
I am fortunate to have the opportunity to attend the Courts Excellence in a Changing World conference in Dubai, UAE this week. Hosted by the International Association for Court Administration (IACA) in association with the Dubai Courts and the DIFC Courts as host judiciary.
This event in Dubai is the first of its kind in the Middle East region and the sixth International Conference to be held by IACA and the largest so far with representation from over 50 countries around the world.
The agenda’s theme is “Court Excellence in a Changing World” with leaders from judicial organizations from the Middle East and all over the world attending to share, and gain knowledge about best practices, latest strategies for change and successful examples of court efficiency.
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Tags: 21st Century Government, Connected Justice, International Association for Court Administration, operational excellence, Smart Courts
One of the great challenges every municipality faces is how to deliver higher quality services to its citizens and businesses while their budgets consistently seem to shrink. Several of Canada’s leading communities are taking a pro-active role and are experimenting with shared services (an outsourcing or regional consolidation model); and almost all of them are looking at the Internet to be a low-cost channel for services delivery. Both these and other strategies are all the right steps towards a smarter and connected reality. Municipal leaders, however, recognized that one can’t quite eliminate the much needed face to face interactions with its constituents while delivering high-touch services–both from a quality and a security perspective.
Surely, the transformation of governmental services can’t be a burden that should solely rest on the shoulders of the municipality, although it is understood that they are the closest connected to the real needs and concerns of citizens and businesses in Canada. But what about the Federal services for which I have to go to Service Canada (I truthfully sat in their waiting room this week for 90 minutes so I could submit paperwork for a passport renewal)? Or Provincial services for which I need to go to Service Ontario? Passports, driver licenses, health cards, marriage certificates…does anyone still know for what to go where? Add to this Canada Post with its 6,500 services outlets. Or the municipal library systems (where there is more than books). And community centers all around the country for outreach and engagement.
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Tags: 21st Century Government, citizen services, cloud, intelligent communities, local government, remote expert, remote expert for government services, shared services