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The Cisco IT Booth – Cisco Live Cancun 2014

At the recent Cisco Live Cancun, Cisco IT setup a booth among other Cisco Partners including EMC, Panduit, NetApp, CITRIX, Alestra, and Cisco Business Units including Services, Security, Collaboration, and Application Centric Infrastructure (ACI). This Cisco Live was mainly targeted to clients and partners of Cisco from Latin America. Read More »

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IT Management Sessions Focus on Change and Opportunities at Cisco Live Latin America 2014

Many months of preparation preceded this great event, which was held in Cancun, Mexico, November 3rd through the 6th. In IT, we spend long hours of strategy and collaboration with Sales, Marketing, Services, consulting firms, and many other groups getting ready to produce a valuable experience and interesting content for customers and other attendees of the IT Management sessions…  Read More »

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My Week at CiscoLive! San Francisco 2014

SDN-SDN-SDN…No longer does it stand for “Still Does Nothing”! Welcome to the world of Cisco where today is ACI and tomorrow is a stellar collaboration lineup. I hope you are prepared for a wild ride!

This year was the 25th Anniversary of Cisco Live, previously known as “Networkers”, and what an event it was! The Moscone Center neighborhood in San Francisco was abuzz with excitement as the event drew in a crowd of 22,000 registered participants.
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Surviving the Conference Call: There is a Better Way

Wall Street Journal writer Sue Shellenbarger makes some great points in her recent article “Surviving the Conference Call.” She points out many of the downsides of not collaborating in person — people multitasking during calls, bad audio, the inability to build rapport.

I remember those days well. For me, they’re in the past because I use video on nearly every call I make, whether it’s a group conference call or a 1:1 conversation with a co-worker.

Shellenbarger reports that about 65% of all conferencing is still done via audio calls, according to Wainhouse Research. To some, video may seem like the future, but it’s really available and affordable here and now. It’s moving from an executive-only tool to something available to everyone.

At first I was surprised that Wainhouse predicts time spent in audio conferences in the U.S. will continue to grow 9.6% a year through 2017. But in context, it’s pretty slow growth compared to predictions for video conferencing (check out Figure 14).

True, video is a new concept for many of us. Just the idea of being heard and seen is a hurdle for some people. I used to hide from cameras at parties and now I use one throughout the day. The benefits quickly outweighed any awkwardness. I found right away that the ability to have eye contact with people and see their physical reactions during a conversation makes a significant difference in the communication. Read More »

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Creating the Next Generation of Collaboration Experiences

If you’ve been following Cisco Collaboration recently, you’ve probably noticed we’ve been changing things up…and I don’t mean just a little. Truth is, we’ve been busy completely reimagining collaboration and setting the foundation for a revolution in the industry.

We’re listening to users who have told us that they are frustrated with today’s tools and, more importantly, these tools limit their ability to work the way they want.  We are building collaboration tools that are simple, elegant and beautiful. Tools that get out of the way, reduce friction and let you work the way you want.

I am proud of the technology we announced today.  It represents the largest single change to Cisco’s collaboration portfolio since the initial launch of TelePresence and every stitch of it meets the “new Cisco Collaboration standards”—meaning you will love the attention to detail and want to use it.

We have an uncompromising approach to the user experience that includes the delivery of incredible video experiences from the boardroom to the browser and all the spaces in between. Cisco’s affordable endpoints for spaces and organizations of all sizes and all use cases will make that happen. And when we can get these experiences into the hands of users, amazing things will occur.  We truly believe that these next gen tools will let users work the way they want to work.

As proud as we are of these new offerings, here’s the very best part:  Read More »

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