Wait! Don’t worry — I’m certainly not about to opine about a 1970’s Canadian-penned classic rock song. (I admit, though, that it was pretty catchy tune despite the fact that they don’t pronounce the”g” in the first word- as a Webster, I am bound by my ancestral tie to Noah to have pet peeves of inappropriate use of language-Needless to say, discussions with my two year old at the dinner table can be quite heated…)Rather,”Taking care of business” in the service provider world means delivering highly available, scalable and reliable experiences -based on a solid foundation (Cisco IP NGN) and real market understanding. Running a great network is very much a provider’s business, and for many of them, offering managed services (or, an end customer business out-tasking the management of selected aspects of their network to a provider) is a very lucrative part of their services portfolio. For some, it is their sole focus.One of those is, SAVVIS, a valuable Cisco Powered Service Provider partner, and a provider that is getting an increasing about of attention as innovator who is changing the way in the managed services are delivered to customers and, in the process, changing their orientation of being a service provider to a more comprehensive experience provider to their end customers.In this video, SAVVIS executives outlines how managed services play an important role in their vision of being an”infrastructure as a service provider” and how the Cisco IP NGN platform best enables their ability to deliver on this vision to their end users. So you’ve heard about the success SAVVIS has had and about their perspective on managed services — what’s your take? How do you see business services evolving and what are the main benefits you see that make managed services compelling to end users?