Cisco Blogs


Cisco Blog > SP360: Service Provider

Next-Generation Knowledge Workers: Accelerating the Disruption in Business Mobility

Business mobility is driving better productivity, heightened customer experience, and harmonious work/life balance. It also offers freedom for knowledge workers beleaguered by accelerating demands on their time and talents. Indeed, workers themselves have taken much of the initiative toward business mobility.

It is now up to enterprises to support and shape their further adoption of this key technology to capture its full benefits. Moreover, business mobility represents an opportunity for service providers (SPs) to generate new revenue and to deepen their enterprise customer relationships.

To gain a better perspective on the latest trends in business mobility, Cisco Consulting Services (CCS) conducted an extensive survey in March 2013. Comprising 4,800 respondents across eight countries, it is one of the largest and most comprehensive studies of the needs, interests, and behaviors of end users of business mobility.

Several key themes emerge from this survey, all of which have significant implications for enterprises and service providers: Read More »

Tags: , , , , , , , , ,

Cloud and Advanced Services Are Service Providers’ Keys To Tapping the Fragmented $200 Billion Small and Medium Business Market

neerkumakevsuhBy Neeraj Kumar and Kevin Suh, Cisco Consulting Services

The small and medium sized-business (SMB) commercial-services market is important for all types of service providers (SPs). SMBs account for more than half of total U.S. commercial-services spending, according to AMR Research/Gartner. And, the portion of the U.S. SMB commercial-services market that service providers could capture is expected to grow to more than $200 billion by 2015, according to analysis by Cisco Consulting Services (CCS) and industry research analysts.

To capture this opportunity, service providers need a deeper understanding of who the SMB customers are and what they buy, as well as how they purchase these commercial services. To better understand SMBs’ detailed service delivery needs and expectations, Cisco Consulting Services (CCS), surveyed 761 U.S. SMBs with five to 1,000 employees in 2012. The study revealed that although this is a big and complex market, there are specific opportunities for SPs in cloud and advanced services.

Complex, Diverse Market, with Varying Expectations

The SMB market is complex — spanning Read More »

Tags: , , , , , , , , ,

Location-Based Services & Monetization for Service Providers:

Location Based Services in the Service Provider (SP) world is a very hot topic at present, with many SP’s looking for monetization opportunities for Wi-Fi.

Cisco has been working with our service provider customers to help deliver monetization capabilities; one way of opening new revenue opportunities is by using our new Connected Mobile Experiences (CMX) Solution.

Let’s first take a brief look at some of the drivers for Wi-Fi in the SP world and some steps along the value chain.

1

Tags: , , ,

Comcast’s “Take” on VNI Forecast Implications

Cisco recently released the latest version of our VNI Forecast, a 5-year look ahead at data traffic growth trends. I caught up with Kevin McElearney, SVP Network Engineering at Comcast, to talk about the implications this latest VNI Forecast has for Comcast’s planning. You can check out what Kevin has to say here.

Tags: , , , , , ,

The Programmable Network: Elastic Services

In our last blog on “Advanced Flow Control” we used the metaphor of a three-dimensional collection of intersecting highways of many different kinds with a wide array of vehicles carrying various types of passengers to represent the Internet of Everything­ (IoE).  The IoE concept has come a long way since it was first coined by the Auto-ID Center. Today the concept has broadened into a catch all for current and future network-connected endpoints, from smart meters to vending machines, security cameras, all forms of transportation, and consumer electronics ─ not to mention PCs, tablets, and smartphones. People with electronic tags will one day be connected to the IoE to monitor their health. Many dogs and cats already have chips for location tracking. The opportunity for new services will be unlimited and customers will expect instant access to networking resources to launch, alter, or eliminate those services.

Instant Resources for a Spontaneous World Read More »

Tags: , , , , , , ,