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Changing the Mobility Market with Policy

The market for mobile devices is growing, and with it, the opportunities for new business services in existing and new markets. According to Cisco Visual Networking Index, by 2019, there will be 11.5 billion mobile-ready devices and connections, more than 4 billion more than there were in 2014. These devices will include traditional mobile phones and tablets, but will also grow to increasingly include machine-to-machine devices, including GPS systems in cars, asset tracking systems in manufacturing sectors, or medical applications making patient and health status more readily available.

Changing the Mobility Market with Policy

With this changing mobile landscape, Service Providers are also learning to expand their offerings with Read More »

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Customer Centered, Cloud Service Management: Come See it in Action at TM Forum Live in Nice

No one will question that a significant contributor to a company’s long term success is customer loyalty. Loyalty is gained by providing your customers with an experience that make them keep coming back to you for more, and even bringing along others with them – ultimately helping you drive more revenue and profitability.

Technologies like NFV (network functions virtualization) and SDN (software defined networks) make the infrastructure on which services are Read More »

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4K Broadcast Trialed in End of Year Lakers Game- Come see it with Cisco at NAB!

Ken DumontGuest blog written by Ken Dumont, Business Development Manager, Cisco Service Provider Video Software & Solutions

Maybe you saw this, maybe not: Just before Christmas, LA Lakers fans were met with the unsettling news that their high-scoring hero, Kobe Bryant, would be benched, for tired legs. However, that same night something else earth shattering was going on. (It’s LA I had to throw in an earth quake reference) In the background, cable broadcast history was being made: The proof-of-concept transmission of the game, played against the Golden State Warriors, in UltraHD.

And not “just” UltraHD: the game was broadcast in 4K .60p.10-bit which translates to 4 times the resolution of normal HD, 60 frames per second with 10-bit color sampling. Here’s what happened: The scene was downtown LA, it was the night before Christmas Eve, 2014, Read More »

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Observations from the NGMN 5G Industry Conference

Cisco asks the industry to think aggressively and to accept risks when it comes to 5G planning.

I was fortunate to attend the NGMN 5G Industry Conference in Frankfurt Germany March 24-25th. And while Frankfurt in March is a bit chilly for this Florida-boy, the conference was interesting and certainly well worth an investment of time. It was great to get together with over 300 people and to listen to a free exchange of ideas and views from the network operators, technology vendors and academia. Everyone was there for the common purpose to figure out what will 5G really be.

The NGMN is a network operator led organization that includes technology vendors and academia and takes an active role defining the requirements for next generation technology. They released their first of five white papers on 5G at this past MWC 2015.   This initial white paper focused on use cases that illustrate requirements needed in 5G.

NGMN

Why do we need 5G? Read More »

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The Importance of Service Research to Our Industry

If you do not know the International Society of Service Innovation Professionals or ISSP, I encourage you to do so.

ISSIP is an amazing organization with very active Cisco engagement; and yes Cisco is a co-founder of ISSIP.

ISSIP defines service “as the application of knowledge for the benefit of others, and service science as the study of diverse, interconnected, complex “human-centered value co-creation systems in business and in society.”

With wonderful colleagues in private industry and academia service science coupled with innovation is core to a service strategy. There are indeed implications to talent such as Read More »

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