Sadly, we can all likely attest to having an important discussion interrupted by having the mobile call dropped like a hot potato as we are walking through an airport, play golf in the hills, or even just at the local supermarket. So which mobile operator has the best customer satisfaction in terms of call quality and dropped calls? Companies like Changewave measure such things with their findings as closely monitored by the industry just as the Nielsens are by broadcasters. Read More »
Under the dramatic headline The battle for the smart-phone’s soul, the Economist describes the “fierce battle” between mobile operating systems, with new software removing “the main impediment to the take-off of the mobile internet.” The Apple iPhone and Google Android are described as the disruptive outsiders, opening up new opportunities in software, services and content.But a somewhat darker view emerges in The End of the Generative Internet, by Jonathan Zittrain of Harvard Law School. By “generative” he means technologies like the PC and the Internet, which can be reprogrammed and repurposed by anyone, without central control. Much exciting creativity and value has flowed from this enviroment, but so have viruses and spam. To avoid such negatives, the Apple iPhone has a much more controlled environment: “Apple can change its mind at any time about a particular piece of software’s inclusion in its store. And even software already obtained from the iPhone App Store can be recalled-that’s just a subset of Apple’s ability to remotely reprogram any aspect of the phone at any time.” Read More »
As of late, much attention in the industry has been paid to Data Centers and for good reason – it’s a fundamental part of the network that is powering the Connected Life experience for us all, and like Enterprises, it will be a critical part of the Service Provider architecture. On the Data Center blog this week, Omar posted an interesting video on StataScale that is a worthwhile watch. In SP land, we speak about keeping high availability and five 9’s – in this case, though, StrataScale is able to go even further by offering perfection – a 100% uptime Service Level Agreement.It’s a testament not just to their operational efficiency but also to the ever increasing expectations of network users that is creating the need for such an SLA. People continually want better and better experiences, and ground-breaking providers, like StrataScale, are going to be able to be at the forefront to capture the opportunity that such demand brings.
Sure there is invariably going to be the requisite smack talking around this topic – John Earnhardt claims that he was twittering when”it was spelled with only ‘t'” and Mike Kisch counters that he has adopted a”100% visual lifestyle” also known as”videotarian” (ok, not really, but go with me on this one…).To help settle things once and for all, Cisco recently announced the Cisco VNI Pulse PC Application – it’s a free application to show users how much network bandwidth they consume and the types of applications they use. This application shows users the amount and types of traffic that flow to and from their computer and provides aggregated network usage proof points of all global users of this application for comparison purposes. Read More »