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#smtraining Twitter Chat Recap

It’s been a whirlwind week for the Cisco Social Media Business Group. We completed a 2-month, internal core course series, that included over 30 introductory to advanced level offerings for employees. And we held our first @CiscoSocial #smtraining Twitter chat with @petra1400, @christyjpark,  and myself (@elhoust) just yesterday! We appreciate everyone’s participation and insights!

Building on our initial training blog post, Twitter chat framing, and 13 tips and tricks post,  here are some of the interesting key takeaways.  For those that would like to access the #smtraining Twitter chat transcript, here is a handy link.

@CiscoSocial #smtraining Twitter Chat Key Takeaways Read More »

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Courage in Sports: Titans of Social Media

One of the most anticipated and distinctive features separating the Beijing Olympics from the London Olympics is the explosion in the world of Social media. In fact, news has already labeled the London Olympics as the first Social games. And they are not wrong in saying so.

Times have really changed now, and it’s no longer just about the live soccer updates or any other sporting news. It’s all about a well-framed syndication of social media and sports bridging a two-way dialogue between the social media tools available and the sports fans.

With the latest apps and gadgets now in the hands of the social media buff, whether a team wins or loses a match, all of the happening is witnessed on the screen of a mobile device, making sports fans addicted to social media with a chance to be closer to their idols. More and more people are subscribing to RSS feeds, sending instant replies thru tweets and all the sports titans have raised their own virtual army of followers, fans, members and viewers. Read More »

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Play the Cisco Sporting Trivia Event Challenge

NOW LAUNCHED! The biggest (and most connected) event this summer!
What event will have over 30 live sites, 1,800 wireless access points, 2,220 switches, 10,000 cable TV sockets, 16,500 telephones, 65,000 active network ports, 80,000 connections across 94 locations, and over 4 billion people watching around the world? You guessed it, the London 2012 Olympic and Paralympic Games! Click here for more details about how the latest technology will be used to make these the most connected Games in history!
On the Cisco Support Community, we are celebrating the Olympics, too, by connecting the event with the latest Cisco technologies and news.
We’ll have a new trivia question every other day during the duration of the Summer Olympics.

Read More »

Meet Jeanne Quinn: A Well-Rounded Social Media Luminary

Jeanne leads the Cisco Global Partner Marketing and Small Business teams with an optimal social plan to help the teams deliver business results and increase their work effectiveness.

Leading and managing the social media strategy for Global Partner Marketing and Small Business is Jeanne’s specialty.  Throughout the years, she has been pivotal on educating the Partner Marketing and Sales teams about everything related to social media including the benefits of using it, implementation methods, best practices and alignment of resources for ongoing support.

Beyond that, Jeanne is the cornerstone for developing a social strategy for partners, working collaboratively with communication teams to ensure there is a cohesive message to partners, and what we hear from partners via social listening is fed back into the business. Her team is piloting innovations using the Social Hub to improve how we respond what we hear from social listening, and tying partner social profile data from Social Login with our Channel Marketing Database.  She also talks to partners about effective listening and how it can help their overall marketing strategy.

Jeanne’s Social Achievements for Cisco Small Business  Read More »

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New Cisco iPhone App Ready For You

We just released the newest update to our main Cisco mobile app. New features include:

  1. All Products and Services content is available now
  2. A new Social Media Module
  3. Faster performance
  4. Updated User Interface

You can download it from the iTunes Store.

Or, if you go get it later via the App Store, here’s what to look for:

And, here’s the app:

Enjoy!

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