October 31, 2013

DIGITAL AND SOCIAL

The Dark Side of Technology

2 min read

Cisco Champions ask Challenging Questions.  This is the third and final blog in our series presented by Carlos Dominguez and Jimmy Ray Purser. You can read the first blog by Carlos addressing connectivity and the less tech-fortunate here and the second blog by Jimmy Ray on the future of the CCIE here. I recently had […]

October 30, 2013

DIGITAL AND SOCIAL

Diving In: A How To Guide to Twitter

2 min read

Have you been thinking about becoming more active on Twitter and haven’t gotten around to it yet? Often, it can be difficult to dive in.  I’ve seen this often through planning a department wide social media plan, and I’ve gotten the same questions from both new hires and executives. Common concerns I’ve heard are: What […]

October 29, 2013

DIGITAL AND SOCIAL

A Sneak Peek into Our New Social Media Training Center

2 min read

A Short Trip Down Memory Lane… On the quest of becoming a truly social-minded culture, about a year and a half ago, we rolled up our sleeves and created a multi-level, multi-track social media training program that used game principles and integrated with our Education Management System to encourage and reward participation. We augmented our […]

October 14, 2013

DIGITAL AND SOCIAL

Built Cisco-Tough CCIE is 20 years strong

2 min read

Cisco Champions ask Challenging Questions.  This is the second in a blog series presented by Carlos Dominguez and Jimmy Ray Purser.  Check out the first blog by Carlos here.  I recently had an opportunity to sit down with our Cisco Champions to discuss a range of topics about technology.  Here’s a question that was top […]

October 10, 2013

DIGITAL AND SOCIAL

Cisco.com URLs will be changing (but we’ve got you covered)

1 min read

Later this year, many URLs on Cisco.com are going to change. But don’t worry: We’re putting a mechanism in place that will take you to the right location even if you have bookmarks or are coming from external references. These redirects will be automatic, but if you’re curious, here’s how the URLs will change: Before: […]

October 9, 2013

DIGITAL AND SOCIAL

What Advocacy and My Yoga Pants Have in Common

3 min read

I have been getting a lot of questions about advocacy so I want to take a few minutes to share my thoughts. I often hear people use the terms “influencers” and “advocates” interchangeably. While there are similarities between these two groups, in my opinion they’re not necessarily one and the same. You may have a […]

October 9, 2013

DIGITAL AND SOCIAL

5 Steps to Success: Encouraging Employee Social Media Engagement

2 min read

Aristotle was spot on when he said, “The whole is greater than the sum of its parts.” This holds true when we look at the benefits of employee engagement in the socialsphere. Why not leverage your organization’s built-in social media army to evangelize the brand? Encouraging employee engagement across social channels on behalf of the […]

October 7, 2013

DIGITAL AND SOCIAL

Reducing Broken Links on Cisco.com

1 min read

You probably encounter broken links on the web. We are working hard to minimize broken link experiences on Cisco.com. Over a year ago we started using a new tool that helps us shield Cisco.com users from broken link errors. This process has resulted in a steep reduction in the number of broken links reported. We […]

October 1, 2013

DIGITAL AND SOCIAL

Social Media Measurement Twitter Chat Recap

2 min read

Can there ever be enough discussion around “social media measurement”? While I joke as part of the opening of this post, it is a topic that we’ll continue to explore in upcoming #Ciscosmt activities. And as a follow up to my recent “Decoding Social Media Measurement” post, last Thursday Charlie Treadwell, Manager, Digital and Social […]