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Cool: Plan Your Own Datacenter Deployment

There has been so much cool stuff happening on in the last month that I am just barely keeping up. Something we updated a couple of weeks back is worth a look: The “Data Center Design Best Practices Tool”: Read More »

Video Captioning

As a part of our continuing efforts to better your experience, recently we upgraded the look of our closed captioning:Before:VideoCCBefore.jpgAfter:VideoCCAfter.jpg Read More »

Metaverse Roadmap and MetaverseU

From February 15th through February 17th, people from industry and academia gathered at Stanford University to participate in two events. 2269458703_3584ec5b72.jpgThe first was a continuation of the excellent Metaverse Roadmap work that had started two years ago, which is an attempt to capture and forecast the coming changes in the user interaction model with the Internet. If you haven’t read the original MVR, you can find it here.The second event was (or rather ‘is‘, as it is still underway) the MetaverseU, which is a combination of presentations and open discussion covering various facets of the virtual worlds, augmented reality, and lifelogging, with a particular focus on the human factors and societal impact of an idealized Metaverse.The event is being streamed live (and freely) into Second Life here, and Henrik Bennetsen has taken a further step of creating a time capsule of where we are in this technology cycle by interviewing all of the participants and attendees with four questions regarding the best and worst things of current technology, and the opportunities and unforseen downsides of the future adoption of same. His interviews will be published on YouTube under the group ‘MetaverseU’, as well as tags on Flickr and elsewhere tagged ‘MetaverseU’Henrik has also blogged about what he is doing on the MetaverseU blog here. It think this is a good example of forward thinking in being able to tag content distributed around the Internet as a distributed transcript and record of the event. Consider it ‘Distributed Lifelogging’. Now, if we could incorporate Twitter and Second Life chat transcripts… one portal………

I Love Genuine Video

First, let me admit that of course I am very fond of the talking Cupid and Easter Bunny.But, for genuine customer interaction, my favorite video of the week is of Security Technical Marketing Engineer Tom Fulton. Tom is answering a customer’s question (via video) about security features on the Cisco 1800 Series Integrated Services Routers:VideoComment-small.jpg Read More »

Jumpsuit Guy: Representing User States

Today’s hero for our Web design group is Jumpsuit Guy:

AnonJumpsuit.jpg Jumpsuit Guy solves a tricky problem that most Web groups have: How do you plan out different states for personalization and entitlement or priviledeges? To understand how people use your site, you need a model like a flow diagram or site map. But to represent personalization or entitlement states, you need to show different users and their various states (anonymous, known but not authenticated, authenticated with basic privileges, authenticated with various special privileges).

Usually, such states are shown in a matrix — which is fine, but it’s hard to combine a matrix with any kind of normal model showing how users travel through steps in using the web site. Enter Jumpsuite Guy. Read More »