Here is an interesting article about Cisco’s continuing work to improve the experience of our products and profiling colleague Cordell Ratzlaff.
In 1999, James Scott penned a book entitled ‘Seeing Like a State’, where he illustrated excellent examples of how organizations and governments have designed buildings and cities without considering the local habits and styles of the population. In the book, the employees or citizens recognized that there were very few areas for them to socialize informally in these optimized workplaces or cities, which is how many cultures exchange important social ideas and other information.The difficulty in civic planning is you don’t know where the citizenry wants to congregate, much as companies cannot anticipate where the social loci will be for it’s employees. If you add to this the growing trend towards organizational decentralization, it makes it critical for organizations to provide a substitute for the break-room or water cooler conversation, to allow that free-flow of ideas between employees. This also extends beyond employee/employer relationships to customers and partners. Read More »
Just for you, we have a sneak preview of a new search we’re implementing on Cisco.com.We think you’ll like it, and here’s why. Read More »
You know those gazillions of little icons you see everywhere that link to social bookmarking and sharing sites? Like this? Read More »
Hey Mom, I’m in a fancy online design magazine this month! Here’s me, with my fiends’ son Michael, who is donning an RSS costume.But the more interesting thing about the article is how the RSS “fan” has become recognizable enough now that sites are doing stylized variations on it. Read More »