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Cisco Gets Lively and the 2008-2009 TechChat Schedule

August 14, 2008 at 12:00 pm PST

I have gotten a lot of comments and emails from folks lately asking if we have closed shop in Second Life. The resounding answer is NO, just taking a break after Cisco Live. I think we burnt the candle at both ends for that event and it is taking a while to recuperate, lol. So to lay any fears to rest about our long term intentions in Second Life I am please to publish the September 2008 -- May 2009 Cisco Live in Second Life TechChat schedule.The schedule for Cisco Live Second Life TechChats is as follows:25 September 2008 “Secure Unified Communications”21 October 2008 “Enterprise Class Teleworker (ECT)”20 November 2008 “Cisco Application eXtension Platform (AXP)”16 December 2008 “Identity Enabled Networks”27 January 2009 “ASR 20G”26 February 2009 “DLP”24 March 2009 “The Secure Data Center”14 May 2009 “SAFE”Couple of questions for you folks reading this:1) Any time in particular you prefer for these events, we have held them at 1200 PDT in the past but I wonder if our European friends would like an earlier time so they could attend?2) Any subjects not on the list that you are keen to hear more technical information on?I will post more details on the September 25th TechChat closer to the event date. Of course, for those who can’t join us in-world for the TechChat it will be streamed live to this blog as well as to the Cisco Live Virtual events page. I am very excited to announce that on the Cisco Live Virtual events page you will not only be able to watch the live stream but you will be able to participate in the back chat to ask questions of our speakers and network with your fellow attendees!


Now let’s get Lively… Read More »

Cisco Live Virtual

i’m kelly this is what I do, and this is why I am writing about virtual I’m here to talk about virtual and events and why they are so important, rip and cust and paste about virtual. how to access itcertificationsviewing technical sessions from the conference and downloading Go straight to Options, first thing I do is create a TBD title, hit options hit closed, and save. practice with the button modes, highlight the text you want to code: Horizontal rule, bold, italic, not so much underline, use Preview so I can see what it looks likeuse a compelling use of words and make that the hyperlink, ex: here’s a great example on the wall street journalimages have to be 450 wide pixelsDannette likes to keep blog entries in word file, do spell check and keep them in a file if someone ever needs them. She doesn’t use the smilies.Click on date tab to publish the blog entry with the current date, or to set up a future announcement. Don’t use expiration TAGS tab -- use the Suggest Tags, and limit to about 5image

Products: Help us get organized on Cisco.com!

August 4, 2008 at 12:00 pm PST

As you know, Cisco has quite a range of different products, and that makes for a really big product list. In fact, even the list of product categories is big (categories are how we organize the different product areas like routers, switches, telephony, collaboration products etc). Indeed, one of the big challenges we have on the web site is how to organize products so they’re easy to find quickly. We have a page of product categories, which we’re working to redesign. Here’s the current page:imageHow can you help? As a customer or partner, you know our products and their use better than anyone. We’d like you’re thoughts about how to organize our various categories on the web site, and what to label those categories.So, we’ve loaded the categories into a neat online sorter called OptimalSort that lets you organize them into groups and give names to the groups. You can try the online sorter now (it will ask for your email but we only use that for followup if you tell us it’s OK). Here’s a picture:imageEnjoy, and thanks for your assistance!

Establishing Priorities in a Virtual Environment

July 30, 2008 at 12:00 pm PST

I was asked a question recently that made me pause-the question was”does content matter in a virtual world?” Honestly, I paused because I couldn’t believe it was being asked. However, after asking a clarifying question I got to the heart of the matter, which was really about where should one dedicate the bulk of budget to: content creation or tool development. Basically the person asking was trying to determine if they should spend some of their precious dollars on enabling a virtual tools/heads up display (like a chat relay from virtual to web) within the virtual environment they are programming in or if they should hold that money for creating future content offerings. They basically felt they wouldn’t get money for both. Now this is an unfortunate situation but for most folks this is fairly standard dilemma when it comes to programming for a virtual environment.Of course the above is if you have gotten over the hurdle of demonstrating the value of programming in a virtual space. If you need some proof on why one should even go down the route of considering a virtual environment I think the below excerpts from a in-world note I got from a customer recently tells it all-

Dear Dannette:I and my staff at iFiber Communications would like to thank you, John Chambers, and the rest of the folks at Cisco Systems for bringing Cisco Live! to Second Life. We really enjoyed the presentations, tour, and the customer appreciation party. If it had not been for your bringing these events to Second Life, we would not have been able to attend Cisco Live. We are in a very rural area of Washington state, four hours away from SeaTac Airport, making both travel time and budget a limitation--We hope to attend more Cisco Second Life events in the future, and we look forward to Cisco’s expansion of its Second Life presence. It is a great way for us to keep up with technological changes, and it is also an excellent educational medium. And, we would love the opportunity to increase our Cisco training through Second Life events, if/when that becomes available.Lastly, I would just like to mention that although we attended through only one or two avatars, there were, at times, five of us watching the presentations at our NOC. So, there were actually more folks attending virtually than just the avatar counts!Sincerely,Cassandra HeideDirector of Information Technology

OK so what to do about that dilemma-? I recommend one take the following steps when thinking through this process: Read More »

Innovative Online Shopping

July 29, 2008 at 12:00 pm PST

A few of us on the Web team have been chatting lately about alternatives to traditional web shopping interfaces. Coincidentally, blogger Dan Taylor has posted an interesting and interactive overview of alternative online shopping experiences which is worth a read: http://www.fabricoffolly.com/2008/07/innovative-online-shopping-interfaces.html Enjoy!