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It Takes a Global Village to Collaborate on a Template

August 18, 2009 at 12:00 pm PST

The other day I was blogging about how ready-made off-the-shelf templates can be just the ticket if you have a small business and need to update your web presence.

But what if you’re in a much bigger company, and you need to create templates that work specifically for your products and brand, and can scale to all of the countries where you have an online presence?

I realized something that will sound absolutely shocking:

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Templates, Templates, Templates

August 13, 2009 at 12:00 pm PST

At Cisco, we run our web sites on templates. It’s the only sane way to keep on top of a web presence that encompasses literally millions of pages. Beyond sanity, templates also save time and money. For instance, we use the template below for some of our seminars and events around the world, and our tech team says it has saved them two days per event setup because everything is ready-made:image Read More »

Globalization of Virtual Events

August 6, 2009 at 12:00 pm PST

imageWhen looking at a virtual event platform to serve more than one country or culture’s needs what should one consider? Language, imagery, interaction, time zone, content, and more oh my! ;) Of course, I (and others I am sure) wish there was a simple formula but me thinks this is not so cut and dry based on the discussions I have been having with folks lately. Below are a few of the key factors currently being considered for globalizing the Cisco Live and Networkers Virtual platform. You will see many questions…without answers because there are no hard/fast rules to apply is what we are finding.

TwitThis

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Video Demo: New and Notable on Cisco.com

August 3, 2009 at 12:00 pm PST

Recently, for Cisco Live!, we put together a breezy and informal overview of some of the improvements we’ve been making to Cisco.com. There are a couple of nifty “hidden secrets” featured on this video, so it’s worth a look:(Note that a couple of features we labeled as “Coming Soon” have already gone live in the few weeks since we recorded this for Cisco Live!) Read More »

Design (Not Just Art) on the New Unified Communications Page

July 27, 2009 at 12:00 pm PST

A friend of mine was making a point the other day about the difference between art and design.Paraphrased, it goes something like this:

  • Art is when you make something interesting, touching, inspiring or beautiful.
  • Design, on the other hand, is about solving problems. Design can also be inspiring or even beautiful. But the primary job of design is to make things work. (That’s why it worries me a bit when I hear people say “we’re going to design a better user experience” and then proceed to talk solely about icons and graphics, which are often more art than design.)

Here is a case in point. I like to think our new Voice and Unified Computing pageis nice example of solid design. That is, it solves real problems and addresses real needs of customers. And, there’s beauty and inspiration thrown in for good measure, making it artful as well. Read More »