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This recent post in the Harvard Business Review, Your Digital Strategy Shouldn’t Be About Attention, is a good reminder that the best digital experiences come from listening to your visitors and then anticipating what they want.

We’re tried to follow that philosophy on Cisco.com and in our mobile apps, through observing by listening, invisible change,  and continual improvement.

Good read!



Authors

Martin Hardee

Director, Cisco.com

Cisco.com