Comments on: Cisco Social Media #smtraining Twitter Chat

By: Elizabeth Houston

Elizabeth Houston — Thu, 02 Aug 2012 21:50:00 +0000

Thank you for your feedback and sharing your experience. It’s great to see we have similar approaches to the training philosophy, starting with the strategy and then showing participants how to apply them.

The role-based curriculum is really the best of both worlds as it encompasses the foundation, while giving practical applications within their responsibilities and charters. At the same time, it can be difficult to strike the right balance between providing the overall best practices and their specific needs which may not always match perfectly. We are going through this development as well. One way we are handling this is by using the “foundation” curriculum as the starting point and bringing in examples that are specific to the audience. It helps to put all of the pieces together all in one place and maximize their learning experience. And at the same time, it helps us scale without having to reinvent the curriculum for each group, when we know the principles are applicable across organizations. It’s more about finding the examples and key takeaways that resonate with the audience and then assessing whether or not the coursework/tools were helpful to refine as needed. It’s a learning process for all of us (no pun intended). Let’s stay in touch. It sounds like you are doing great work in this area as well!

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By: Bonnie Richards

Bonnie Richards — Thu, 02 Aug 2012 19:29:02 +0000

Will try to make it…looks like you’ve hit alot of key points. Organizational readiness is so key so I like the approach you have with focus on Strategy first. We can share knowledge and highlight successes but until you can be perscriptive and show a scaleable ‘How-To’ scenario, process, tool etc it’s hard to create the consistentcy across the organization and increase specific competencies. I am sure you guy’s can speak to many of the same challenges I have here at SAP in Learning Dev & Enablement. I am 1000% behind your view of training for specific audiences once your are beyond the foundational stuff. We’ve begun to shape role based curriculum as a result of specialized skills. Interested in any thoughts you guy’s have encountered on this point.

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By: Elizabeth Houston

Elizabeth Houston — Thu, 02 Aug 2012 15:35:20 +0000

Thanks for your interest! We are looking forward to it too.

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By: GridVirt NA

GridVirt NA — Thu, 02 Aug 2012 15:13:41 +0000

Should be very interesting…enough so that it has brought me out of my cave!

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By: Elizabeth Houston

Elizabeth Houston — Wed, 01 Aug 2012 20:53:31 +0000

Thanks for letting me know! I’m looking forward to “chatting” with you!

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By: Mary Gorges

Mary Gorges — Wed, 01 Aug 2012 20:49:49 +0000

I’ll be on the twitter chat Elizabeth. Thx for posting the blog.

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By: Elizabeth Houston

Elizabeth Houston — Tue, 31 Jul 2012 15:25:48 +0000

Thanks for reaching out Natascha. We are excited to host this Twitter chat and will definitely blog about it afterwards and include the transcript. Thanks for your support!

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By: Natascha Thomson

Natascha Thomson — Tue, 31 Jul 2012 05:09:57 +0000

Petra:

this sounds great. Please make sure to blog about it afterwards as I’ll have to miss most of it.

Best,

Natascha

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By: Elizabeth Houston

Elizabeth Houston — Mon, 23 Jul 2012 23:41:31 +0000

Thanks for your feedback. We’re looking forward to your participation. And thanks for the other comment. Unfortunately this is not something I can do, but will forward your comment to the Cisco WebEx team.

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By: Jonathan Frappier

Jonathan Frappier — Mon, 23 Jul 2012 23:24:48 +0000

Cool – now if you would just add Cisco WebEx Social to my WebEx account

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