As social media continues to grow and gain even more momentum, organizations need to find ways to empower their best brand ambassadors with the right tools and to create more impact. From creating guidelines, to setting as examples, to training others, there are many ways organizations can enable their employees.
In a recent blog post “Creating a Social Media Training Program that Works”, we outlined a social media training program we’ve implemented at Cisco. Now that it’s in place, we want to hear from you, share more insights, and exchange new ideas.
Join @petra1400, @elhoust, and @christyjpark for a special @CiscoSocial Twitter chat on Thursday, August 2 from 9-10a.m. PDT, following the #smtraining hashtag directly on Twitter or another Twitter application. We will dive into the following areas and encourage everyone to participate in the lively discussion!
- Setting the social media training strategy
- What goes into it?
- How does it work?
- Who’s involved?
- Creating the appropriate content
- What’s the framework?
- What’s in it for the participant?
- How does the content come together?
- Sustaining the program
- How is it maintained?
- What are key tips to keep in mind?
- What does it take to implement the program?
Let’s get the conversation started before the @CiscoSocial #smtraining Twitter chat. Share your ideas (through the comment section below or on Twitter using #smtraining) regarding ways your organization is including social media training or pose questions you would like to ask the panelists. We look forward to your participation and lively discussion!