Eyewear company RestroSpecs & Company had an antiquated, low-quality phone system that was preventing employees from delivering top-notch customer service. In addition to providing subpar call quality, the system was crashing up to three times per day. By implementing the Cisco Unified Communications 300 Series voice system, employees now can seamlessly communicate with clients, and the company has experienced tremendous cost savings.
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Tags: retrospecs, small business, voice system
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Hi there,
Customer service is a nice value added service given to the customers
Thanks,
Jenelia
Love your artical!