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Building a Basic Small Business Network

I’ve been fortunate to meet many entrepreneurs who grew their business from a part-time home-based endeavor to a multiple location business with dozens of employees. They all seem to share the “I can do it!” attitude. Which is what enabled them to be successful.

When I go visit customers I’m often at their business for two days. I get to know them while I’m there and I”m always fascinated by their stories. In order to build their businesses they had to educate themselves on all aspects of the operation--from janitorial to accounting, HR to information technology. And it was a challenge.

If you aren’t familiar with basic networking, the topic can seem daunting, but the bottom line is that a network improves employee productivity and can save your business money by allowing employees to share computer hardware and an Internet connection. Also, connecting your employees to the Internet means they can access the Web and email, providing an easy, low-cost way to serve your customers better. A network can make such an impact on your business that you have to be educated on the topic.  I’ve written this post to give you some basics and some sources for more information.

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Keep your customers coming back through wireless guest networks

I love the smell of car grease in the morning. It smells like productivity.

Back in the day, when it was time for a check-up for my car, I didn’t know what I dreaded more, worrying about how much my visit would cost or what potential work issue would grow in size while I was out. For these reasons, I generally put off car appointments.

When I finally did go in, I’d notify my co-workers that I’d be offline for an indefinite period while I got my “gasket boot thingy” rotated. I then made sure I packed a few good Sudoku puzzles and the newspaper. Call me crazy, but this just didn’t feel like the best use of my time.
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The big cost of spam & viruses for small business

Protecting your network against spam and other Web threats can save you plenty

The Web is a wondrous place filled with valuable information and harmless entertainment. It’s also a dark place filled with phishing scams, malware, viruses and spam (unsolicited or “junk” email). It’s kind of like walking around in a new city, you never know when you are going to cross “that street” and find yourself in an unsafe neighborhood. We all know not to send our banking information to the “kind gentleman” in a foreign country who needs help exchanging his royal inheritance; but it’s not always that obvious that you encountering a criminal.

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Unleashing the Power of You: The Small Business Support Community

There has been a great deal of buzz around the tech sector over the last 5 years around Web 2.0, using it to connect to your partners and customers, and ultimately how some companies have revolutionized business models through next-generation communities.We’d like to give you some insight on how we created the Small Business Support Community, or more importantly why we created it, and why we hope you’ll spend some time checking it out.

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Unified Communications: It’s Not Too Big for Small Business

July 28, 2010 at 10:43 pm PST

Real-time collaboration and communications tools improve employee productivity and customer service.

It’s happened to all of us, and probably more times than we care to remember: You need to talk to a colleague on an important matter but you just can’t reach him. You leave voicemails, you send emails, and you roam the cubicle maze asking if anyone has seen or heard from him. Finally, the guy who sits next to him says, “Oh, he left on vacation yesterday and won’t be back for two weeks.”

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