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Weeding Through Partner Sales Pitches

By Ken Presti, Contributing Columnist

There has always been brisk competition among channel partners pursuing sales opportunities. But during difficult economies, that competition definitely gets amped-up a notch. The promises can be abundant, and in most cases, the partners are fully capable of delivering on those promises.  But like anything else in life, let the buyer beware.

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Happy Holidays!

Watching our blog grow and attract new readers has been a joy over the past year.  Your comments and visits are highly appreciated and we’re very excited about next year. Read More »

3 ways to secure guest access to your small business network

You can provide guests with Internet access while ensuring the safety of your company data

I do a fair bit of traveling in my job. When selecting hotels, secure Internet access is one of my top criteria. It’s right up there with a comfy bed and fluffy pillows. I want to know that when I’m using the hotel network, I can access my corporate email or do online banking without having to worry about whether an intruder is prying on my Internet connection. It’s the same when I visit a client site. Clients very kindly let me use their Internet connection, but they want to ensure that I can’t snoop on their corporate network. Read More »

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Are Managed Services Right for Your Small Business

Guest Post by Contributing Author Ken Presti

These services can come from a wide range of providers, including hosting companies, access providers, and channel partners who specialize in these kinds of offerings. A wide range of technologies can be involved, including virtual private networks (VPNs) or firewalls for security; IP telephony, which replaces the more traditional phone service; remote monitoring; messaging; and call center, just to name a few. Read More »

Cloud-based Telephone Services

Changing the way you do business

I have walked into a number of small businesses that have old-school phone systems.  They pick up an analog, corded phone, choose which line to use, and dial out.  There is absolutely nothing wrong with this kind of phone system, because for some it just gets the job done.  But what if something goes wrong with one of the phone lines, or a new employee comes onboard and needs a phone?  Or what if the company moves offices?  Who takes care of all these issues? Read More »

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