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Reduce your Phone Bill

SIP Trunking sounds geeky, just think of it as savings!

I stayed close to home this past holiday season. Rather than fly across the country to visit family and friends, I ushered in the New Year with my loved ones via video conferencing. I also caught up with my older relatives who don’t have Internet access via the phone.

I have a pretty good package with my Internet and long-distance telephone service provider. But all the video conferencing and cross-country telephone calls got me thinking about how communications costs can mount for small businesses. This is especially true if your small business has separate contracts for data and voice. Wouldn’t it be more cost-effective to have all your voice and data traffic running on one line? Read More »

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Video – no longer a luxury for small businesses

Guest Post by Tunji Akintokun, Head of Small Business for Cisco in Europe

When video phones were given their first grand introduction at the 1964 World Fair in New York, it had an exciting futuristic implication. However, people probably didn’t conceive then that video communications would become a mainstream technology challenging the traditional telephone.

With super fast broadband, more and more people communicate with video. Video calling and the emergence of Home TelePresence are bringing video to the masses; but how about small businesses? Read More »

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Are You Paying Too Much for Channel Services

By Contributing Editor Ken Presti

Everyone asks this question at some point. No matter how good of a deal you’ve got, there always comes a time when we hear some isolated data point (usually a price) that makes us question whether we are paying too much for the services of our channel partner. The tricky part is that unless we now the whole story, it’s impossible to know whether we are making an apples-to-apples comparison. Here are eight things to consider:

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8 Ways to Improve Wireless Service

Make sure your wireless LAN can support the growing number of mobile devices and the increase in complex data traffic

A wireless network delivers several advantages for small businesses: convenience (no wires!), mobility (access the network from anywhere), and cost (wireless is cheaper to set up and reconfigure than a wired LAN), among others. If you’re already a wireless user and are using it for your small business, you’ll want to take steps to manage and improve the performance. After all, the amount of complex data being transferred over networks today demands high performance—not to mention the proliferation of various  mobile devices relying on your wireless network. Read More »

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Weeding Through Partner Sales Pitches

By Ken Presti, Contributing Columnist

There has always been brisk competition among channel partners pursuing sales opportunities. But during difficult economies, that competition definitely gets amped-up a notch. The promises can be abundant, and in most cases, the partners are fully capable of delivering on those promises.  But like anything else in life, let the buyer beware.

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