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5 Mistakes to Avoid When Implementing a BYOD Policy

April 2, 2014 at 12:15 am PST

With about 90 percent of Americans owning a cellphone and 58 percent of them having a smartphone, it’s no wonder that BYOD — Bring Your Own Device — is growing in popularity in the workplace. Not only do businesses benefit by saving money, but employees are able to use their devices to connect to their office’s network from anywhere.

With responsibility comes risk, though. Here are five mistakes to avoid when implementing a BYOD policy.

Not Training Employees Properly

As with any other new program you put in place, you need to provide the proper training so that everyone involved — your employees — are aware of the risks they’ll face. It’s easy to overlook training when implementing a BYOD policy because people are using their own devices, but that’s exactly when mistakes happen, and then the company becomes vulnerable to external (or sometimes internal) threats. Make sure to educate your employees on what they can and can’t do on your wireless network, and make them sign paperwork so that they’re held accountable.

Not Including a Device Wipe Policy

When you allow employees to connect to your network and hold sensitive information on their devices, it’s important that you have safeguards in place just in case they lose their phones or it gets stolen. One of these safeguards includes being able to erase all the company data on the phone in an instant. Remember to make sure your employees are aware that you’re able to perform this operation so they can back up the data they want to save. Be sure to have them sign a waiver so they don’t have legal recourse in the event their phone is lost or stolen.

Not Taking Into Account That Some Apps Aren’t Safe

When training your employees, it’s important to highlight the importance of carefully considering which apps they can download and which ones they should stay away from. It’s best to simply think that most apps available for download online will steal your sensitive data if you download them. Make sure your company restricts access to any apps that are known to cause problems. Although you want to trust your employees with BYOD, you must monitor their activity so you can institute safeguards to protect them and, more importantly, your company.

Not Creating a Set of Standards for Employees to Abide By

The point of implementing a BYOD policy is to save the company money while providing flexibility to employees. With that said, BYOD can easily offer too much freedom and liberties that employees simply can’t handle without a bit of control. When introducing a new BYOD policy, make sure that you create a set of standards for employees to abide by. These standards should be followed by the person who owns the data, the person who owns the device, and the person who owns the software. Make sure to strictly enforce these standards and have employees sign a document acknowledging them.

Not Reviewing the Company’s Network Issues

No matter whether employees are using smartphones or Samsung tablets, it’s likely they’ll run into an issue when using the company’s wireless network. These issues can range from malware and viruses to loss of security and support issues. It’s important for companies to invest in a support system — no matter the cost or the inconvenience — that’ll help employees overcome these common obstacles. By investing in this support system, reviewing network issues, and taking care of them, you’ll ensure that your company’s applications and sensitive data stay protected at all times.

It’s predicted that 70 percent of mobile professionals will be conducting their business on their own smartphones by 2018. Fifty-one percent of those people will be connected to unsecured networks on their smartphones. With so much risk and reward of BYOD, it’s important companies take every measure possible to safeguard themselves.

Are you working at a company that has a BYOD policy? How effective has it been thus far?

You’d be amazed at what you can get for $10K

As an SMB, you thought there are solutions/options completely out of your range – 10 Gigabit, Virtualization, Stacking, 16TB Storage, POE+, Layer 3, etc.

If I told you you can get all of the following (an entire future-proofed feature-rich SMB network with Storage) for under $10K, what would you say?

Network Infrastructure:


Storage (NAS):

  • Virtualization
  • 16 TB Storage
  • File Sharing and Backup
  • Video Editing
  • Storage costs -- $3793 (pricing for part numbers below at on 3/12/2014)

Amazing, isn’t it? Here’s the list of equipment that will get you there:

1x SG500X-24P – 24p Gigabit POE Stackable Switch

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Tech Trends That Will Change How People Conduct Business in 2014

March 13, 2014 at 12:58 pm PST

As technology evolves, people who conduct business continue trying to keep up, implementing it in all facets of their industry to improve and increase efficiency. Whether these technologies have been around for some time and developed, or they were recently introduced and applied, there’s no doubt they’re revolutionizing commerce.

With that said, here are six tech trends that’ll change how people conduct business in 2014.  Read More »

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Introducing FindIT, Cisco Small Business Automated Software Delivery Service

March 11, 2014 at 8:43 am PST

Hello again, Marc Nagao and the Cisco Small Business Team.

Over the weekend, my family and I were in Indian Wells to watch the world’s best tennis players play at the BNP Paribas Open. I have to say, watching them play live, at competition speed, is something to behold. It’s difficult to comprehend the speed, power and consistency out of these players.

Speaking of Speed and Power, recently, my brethren Product Manager, David Harper, finished up development of a new release of the Cisco FindIT Network Discovery Utility that uses the Cisco Automated Software Delivery Service to provide easy speedy access to Small Business firmware. This new service tool is simple to use, intuitive and a snap to get started. It will let you know when there’s a new firmware update and in seconds that firmware can be loaded up on your Cisco Small Business device. I even conned Dave into doing a demo for you all! But the best part, it is FREE.

Take it away Dave:

Hello Everyone, Today I want to talk about Cisco FindIT. FindIT is a web browser plugin that you can use to discover all Cisco Small Business branded devices on your network, and then you can easily view device information, click to open the administration GUI, or click to access support resources. We have just released version 1.1 of FindIT, and this version automatically notifies you about firmware updates for the devices on the network and then lets you click to download them to your PC. I’ve attached a short, five minute video below that show how FindIT works and how you can use it when you are installing a new network.

For more information or to download FindIT, go to

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Cisco Small Business Extending Services and Support in Latin America

March 5, 2014 at 10:12 am PST

Happy Wednesday!

Did you watch the Academy Awards this week? It sure would been great to get my mug in Ellen’s selfie shot. I could have been Bradley right? ..and a slice of pizza would have been great with Julia, Harrison, and “Marty”. Certainly this year’s Oscars was the best one in years.

Speaking of good shows -- as Master of Ceremonies here at Cisco Small Business, I wanted to pass along some fantastic news from another brethren Product Manager, Robin Penn. Her Cisco Small Business Services and Support team has been making a good showing recently by adding 15 additional Latin American Countries where folks can purchase Cisco Small Business Service. For some time, we have received requests from partners, customers and team members to extend our Award Winning coverage to more Latin American countries. As you can imagine, many folks are quite happy about this.

But wait… what exactly did Robin do?  We already sold Small Business Support Service in Argentina, Brazil, Chile, Colombia and Mexico. And now…the envelope please to see the new entrants: Belize, Bolivia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Panama, Peru, Puerto Rico, Trinidad & Tobago and Venezuela. And all are winners

Customers now can purchase (through their partners) the value-priced Cisco Small Business Support Service:

  • Three Years of Award-Winning Technical Support
  • Advanced Product Replacement - either Same Day Ship or Next Business Day**
  • Unlimited telephone support with Cisco Certified engineers, 24 hours daily in English, business hours in other languages
  • Major and minor software releases


Screen Shot 2014-03-03 at 2.32.58 PM

So now, in more and more countries, especially Latin America, Cisco’s Best-in-show Small Business products can be purchased with the award-winning Cisco Small Business Support Service. So as Robin would say, buy/sell the best Small Business products with the Industries’ Best Service and Support, all in the one shot.

Thanks for hanging out with the Cisco Small Business Team -- make it a good rest of the week.

Small Business Support Service At-A- Glance in English

Small Business Support Service At -A- Glance in Spanish

Small Business Support Service At-A-Glance in Portuguese

For more info on Small Business Support Service features and benefits or questions…  Check out or contact

And to see where is Small Business Support Service is available: check out

**Questions about Same Day Ship or Next Business Day Logistics?  Contact your partner or

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