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Updating your Cisco Small Business Router Firmware

October 8, 2014 at 3:25 pm PST

Hello all,

Hope you all are enjoying a productive week. This week I thought it would be prudent to talk about upgrading router (+switch and wireless access point) firmware. The firmware is software that is embedded on the router. This firmware is normally updated to include new features and enhancements to the device. All of our firmware upgrades are FREE.

So take a look at a quick Knowledge Base article (based in our fabulous support forum) on upgrading the firmware on the new RV130 and RV130W: https://supportforums.cisco.com/document/12318721/firmwarelanguage-upgrade-rv130-and-rv130w-using-web-interface.

You will need to download the firmware to your computer and connect an ethernet cable from computer to your router.

Side note: We have an option, yes there is another way. Check out this blog on FindIt.

Make it great rest of the week.

Marc

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Cisco Small Business Named a Top 100 Champion in the 2014 Small Business Influencer Awards

September 29, 2014 at 4:23 pm PST

Hello!

We are so excited that for the second year in a row, Cisco Small Business has been chosen as a Top 100 Small Business Influencer.

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Ved Sharma, Dir/GM, Cisco SMB Services states, “I could not be prouder of our teams whose combined efforts continue to make Cisco Small Business products and services an industry-leading preference for our customers. Our focus on reaching the Small Business community via Facebook, Twitter and other social media avenues helps us to engage with and communicate to small and mid-sized companies. ”

The Small Business Influencer Awards are presented to those who are influential to small businesses in North America, through the products, services, knowledge, information or support they provide to the small business market.

The Champions are selected by a panel of judges steeped in the small business market, based on the following criteria;

  • advocating on behalf of small businesses,
  • providing products or services that address the unique challenges faced by small businesses,
  • revolutionizing how small businesses do business or how they solve business challenges,
  • helping small businesses grow,
  • or otherwise impacting small businesses in a significant way.

Says Anita Campbell, CEO of Small Business Trends and one of the co-founders of the Awards, “Influencers are those who play crucial roles in the small business ecosystem, but who often are in the background. The Top 100 Champions have distinguished themselves in some way. Check out the Cisco Award. The Small Business Influencer Awards enable the small business community to nominate and show their support for those that influence and support them.

Read more about the Cisco Small Business portfolio: http://www.cisco.com/cisco/web/solutions/small_business/index.html

Read more about Cisco Small Business Services www.cisco.com/go/smbservices

Read and participate in the  Cisco Small Business blog http://blogs.cisco.com/smallbusiness/

Thank you everyone for helping make us a Top 100 Small Business Influencer!

Cindy

 

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A Partner Experience with the new Cisco WAP371 802.11ac Wireless Access Point

September 24, 2014 at 1:55 pm PST

Hello all,

Hello all, I trust everyone’s week is going well. Today we get to hear from Michiel Beenen, the founder of TechConnect, based in the Netherlands. Michiel recently heard about the new Cisco WAP371 and wanted to see if this new 802.11ac wireless access point hit the mark. He has already deployed the WAP321 and WAP561, so the new WAP371 was peaking his interest. Here is what Michiel had to say:

“After many years of working with Cisco Aironet and Small Business devices, it was time for our company to start testing new access point models that would support Wi-Fi AC (higher speeds). But for many smaller companies and even for at home, Aironet products are just a bit to much and require way more knowledge than then you would simply need in a SMB/Home environment.

So after testing out the WAP321 and WAP561 last year we decided to buy a couple of Cisco WAP371 access points and so far the experience has been great. Installation was as easy as plugging it into your network, browsing to the IP of the access point and then following the Wizard.

The wizard will simply ask for a new admin password, Wi-Fi network names and security and if you want to setup a ‘cluster’ of WAP access points. A cluster can be very handy in a lot of cases, when you have more than one access point, a cluster takes care of a lot of things like roaming between access points and automatically updating the most important settings to each access point within a cluster (things like SSID and other settings will be automatically synced between all devices).

After the wizard is finished you get back into the graphical user interface and from there you can basically do whatever you want. Adjust settings like QoS, Radio channels, VLAN but also Guest support (with or without a Portal).

So far we have been testing with multiple iPhones, iPads, Android devices and Macbooks plus some Airplay speakers and it all seems to work perfectly fine.

Speed-wise we have reached speeds of up to 870Mbps so far over AC Wi-Fi and up to 250mMbps on the 2.4GHz band.

All in all, we are very satisfied with this product and happy that Cisco is coming up with products like this for the Small Business and Home users.”

More about TechConnect:  TechConnect started in 1997, from the melting pot of several successful tech community web sites. Through the years, it has evolved into an internet company whose focus lies on technology solutions, gaming, music and online advertising.  In the beginning, TechConnect was about the passion for technology, and the drive to making dreams come true.

TechConnect’s strength lies in the unique blend of skills and knowledge brought about by the varied and international nature of its employees. Hailing from across Europe, and from all walks of life, TechConnect employees are the lifeblood and heartbeat of the company, with their ideas, varied life experience and professional training. TechConnect helps small and medium sized companies in the Netherlands and Belgium with IT solutions and web services.

Michiel Beenen is the Founder and Managing Director of TechConnect. Internet entrepreneur and online gaming enthusiast, Michiel started the online community (GameConnect) through a combination of his passion for bringing friends together. Michiel has worked on many projects on the cutting edge of online and offline technology, and each has allowed him to build an unparalleled amount of personal connections at all levels of the advertising and gaming worlds, and he loves nothing more than creating new opportunities and projects driven by passion and technical aptitude.

 Thank you to Michiel for taking the time out to pen this up for us. Make it a great rest of the week.

Marc

techconnectsittard

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Small Business Profile: Auto Union Tuning

July 23, 2014 at 2:39 pm PST

Hello all,

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Out here in Southern California, in a town called Huntington Beach, is a growing Auto Shop called Auto Union Tuning.

It is a special place where the owners, Dave and Raz specialize in car care, maintenance and tuning of VW, Audi and Porsche automobiles. On any day, you will find a combination of these three car makes on the lifts and in the garages. From quick VAG-com checks to complete engine rebuilds, you name it, this shop can take care of most work.

There is one specific car they specialize in is the Audi B5 S4. This particular model is sought after by Audi enthusiasts for the tuning potential. This S4 was manufactured between 1997 and 2002, which sported a twin-turbocharged 2.7 liter inline 6 cylinder engine. Some key upgrades can make a 10+ year old car beat new Nissan GTR’s, Supercharged BMW M3′s, Supercharged Corvette’s, Vipers, Shelby’s etc. down a quarter mile.

But alas, that is another story.

I first met Raz back when I was in search of someone to work on my own B7 Audi S4 Avant. Thankfully, I met Raz and he worked on my baby until I sold her to a gentleman that flew out from Salt Lake City and bought my Audi S4 site unseen. This largely because of a conversation I recommended my buyer to have with AUT. Yes, AUT did a good job not only maintaining and caring for my then car. But it is the countless other AUT customers who told others about their experience in how AUT handled their customers and their customers cars. Simply, the they did a great job in running a great business. In the few years I have known the owners, I have seen their business being born, move into a small shop, expand into neighboring units, then move into their current facility, which I must say, is impressive.

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The Office

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The Lifts

With all of this growth, Raz and Dave has seen their network needs and requirements evolve. At first, basic network connectivity using a consumer all-in-one router did it’s job obediently for the first few years, but once they moved into the new facility, things had to change. Simply, the networking strategy had to grow up.

Fast Forward to today, there’s now a total of two new mechanics, office employees, three new workstations and a new ticket writing software that needs to be available on multiple workstations. No doubt new employees and more requirements on their network will be coming in the future.

Yes, Raz and Dave have planned for growth. The new waiting room and front office now houses new couches and a TV. New wheel displays are set-up, vendor banners are hung, and the walls are newly painted.There is a bunch of exhaust and performance parts displayed around the room.

But this planning also included a new need for wireless guest access and of course a secure network where Auto Union Tuning Employees can access secure files and applications, such as the new ticket software. With some discussion, and some assistance, Team AUT procured new Cisco Small Business product, including one of Ivor’s 300 Series PoE Managed Switches, and a pair of Nasser’s WAP551 wireless access points. All of the workstations are hard-lined into the 300 Series Switch, and the WAP551′s are set-up and deployed with a guest network and secure internal network and they are now providing blazing performance in the office and garage workspaces. The entire deployment was said to be under 30 minutes. Much of the time savings was due to the WAP551′s Single Point Setup. The team has some cleanup work, cable management, mounting the wireless access points, but most of the heavy lifting work is complete. The AUT Team is happy with the new network and greeting new customers every day.

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Auto Union Tuning’s Owners: Raz and Dave

Auto Union Tuning is but one example of how a small business can literally take off from day one and transform and evolve into a growing, thriving business. With honest, good old fashioned hard work comes success and growth. With this growth comes the necessity for it’s networking infrastructure to be flexible and scalable.

We think you will find that the Cisco Small Business portfolio fits this model rather well.

For more information on our portfolio of networking products -- click on these links: switching, wireless, routing.

Thanks for the read.

Marc

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Is your Business ready for 802.11ac?

June 27, 2014 at 1:13 pm PST

This week we finished our biggest product announcement in recent memory.The various teams worked hard to bring out to our partners and customers products that delivered maximum quality, flexibility and value.

One of the products included was the new Cisco Small Business WAP371 Wireless Access Point. This Access Point is the first 802.11ac model in the portfolio representing a paradigm shift in the way you as a business owner can improve wireless performance for your business. This new model has a dual radio, includes a Gigabit Ethernet (GbE) Power-Over-Ethernet (PoE) LAN port and has the ever-popular Single Point Set-up capability. The WAP371 also features Captive Portal for guests, and like the rest of the wireless portfolio, offers simple set-up and deployment with an intuitive user interface and set-up wizards.

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But this release raises the question regarding exactly why you should think about upgrading your small business wireless network.

Nasser Tarazi, Product Manager for the Cisco Small Business Wireless Access Points, talks about reasons why to take a look at the all-new WAP371.

“Right now is a good time for Small Businesses to consider upgrading their wireless networks from older 802.11 technologies to 802.11ac. First-off, 802.11ac is three times faster than it’s predecessor, 802.11n. The use of Multiple-Antenna, Multiple-in, Multiple-out technology (MIMO) reliably delivers this boost in performance providing for a much better user experience.”

Nasser goes on, “We expect over 70% of mobile devices will be 11ac-enabled by 2016. Like mentioned before, 11ac is three times faster than 11n, so from business-critical to social media applications, improved wireless high-speed performance will ensure your applications will run smoothly, reliably. Also, range is better, even for 11n enabled devices.”

“Security is on every business owner’s mind. 802.11ac is more secure than 11n. And in fact, 11ac is also more power efficient, which can result in a 30% improvement in battery life for your wireless devices such as mobile phones and tablets. Finally, 11ac provides for greatly improved client density, so high-client use cases such as schools, churches, and other organizations will greatly benefit from the upgrade to 11ac.”

Check out our FAQ and the WAP371 product page for more information.

Thanks for your time!

Marc and Nasser

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