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Let’s CHILL… an IoE innovation acronym

…r customers engaged in rapid prototyping sessions designed to create new models for “frictionless retail.” The results were truly amazing. In a 48 hour period, the group created solid prototypes that they forecast could deliver billions of dollars of economic value to retail. That’s delivering on the promise of the Internet of Everything . I’m incredibly impressed by the results of this session. We plan on making CHILL part of selected Cisco I…

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To Compete in the Retail Revolution, Mobility and Analytics Are Critical

…il thought leaders. The first wave of primary research findings was released earlier this year. The full global results will be released in coming months. A key theme that emerged was that today’s consumers demand new kinds of digital experiences, both in-store and out. In our survey, we presented respondents with 19 IoE-enabled concept tests — everything from digital signage and same-day delivery to mobile payments and augmented-reality services…

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The results are in! OpenStack Summit Speaker Update

Thank you to everyone who took the time to read through the OpenStack Summit speaker submissions and cast votes for their favorites. The Foundation notified the selected speakers this week, and I’m happy to say that the Cisco team fared quite well. We will be represented in 25 presentations (as of Monday, 3/23*), including the following: 1) OpenStack in an Ever-Changing World of Possibilities Lew Tucker (Cisco) http://sched.co/2sFM 2) Bu…

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Context is Everything in Customer Care

…s-to-consumer interactions that are better able to reflect your brand. Cisco’s recently-announced Context Service can help you realize these benefits. Have you thought about–have you really thought about–what that could mean for your business? (AUTHOR’S ASIDE:  If you note the date of Cisco’s announcement, my choice of March Madness as an example might mean a little more.  Context really is everything.)…

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Threat Spotlight: The Imperiosus Curse –A Tool of the Dark Arts

Authors: William Largent, Jaeson Schultz, Craig Williams. Special thanks to  Richard Harman for his contributions to this post. As consumers, we are constantly bombarded by advertising, especially on the World Wide Web. There is a lot of money to be made either pushing Internet traffic, or displaying ads to consumers. Total annual Internet advertising revenue from 2013 was over US $117bn, and will approach US $200bn by the year 2018. The online…

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