This is our second preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City.

At the Cisco booth, I will be hosting demonstrations of “Interior Inspirer” for inspirational living, a new interactive experience that guides shoppers in transforming the home furnishing shopping experience with the click of a tablet. Interior Inspirer creates in-store theatre and supports engaging customer experiences that entice your shoppers to buy now and buy more.

Please watch this video about the Interior Inspirer demonstration and then mark your calendar to join us at Cisco Booth #252 at NRF 2013. I look forward to seeing you there!

Tags: consumer, demonstration, Interior Inspirer, NRF, NRF 2013, retail, shopper, shopping

Welcome to the first in a series of previews of what Cisco will be showing at National Retail Federation Convention and Expo  2013, January 14-15 in New York City.

Cisco released  Catch Them and Keep Em retail research this past January at NRF 2012 .

For NRF 2013 and we conducted surveys in multiple countries for our next release of consumer research.

Jon Stine, director of Cisco IBSG  and Lisa Fretwell, senior director of Cisco IBSG will be presenting the  results at NRF  Big Idea session on Monday, January 14, 2013 at 9:15 – 10:00 a.m at Room 3D04, EXPO Hall, Level 3

Here is some information about the new research:

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Tags: Cisco, IBSG, Jon Stine, Lisa Fretwell, National Retail Federation, NRF, retail

We just launched the Cisco at NRF 2013 website.

Cisco will be at the National Retail Federation (NRF) Convention and Expo 2013 in New York City from January 14-15, 2013.

I’d like to invite you to come visit the Cisco booth #252 to see live demonstrations of Cisco’s new innovative solutions for retail including:

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Tags: Big Ideas, byod, Cisco, consumers, customers, mobility, network, NRF 2013, omnichannel, remote expert, retail, shopping

All the players in the U.S. retail ecosystem today—mall developers, retailers, vending operators, and consumer product manufacturers—are facing key demographic, economic, and technological changes. The “new normal” world of retailing is challenging retail players to reverse vacancy rates and sales declines, create enhanced customer experiences, reduce labor and construction costs, deepen brand differentiation, optimize small urban formats, and justify investment in innovation.

In the midst of these challenges, three emerging, technology-enabled, self-service retail trends offer the glimmer of a new opportunity.

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Tags: Cisco, Digital Malls, IBSG, immersive shopping experience, innovative vending, micro-markets, new trends in retail, retail, self-service shopping, unattended retailing, virtual stores

Please register now join us on November 13th at 10:00am PT for the next installment of our retail webcast series.

Titled “Attract Shoppers and Compel Them to Buy: New Interactive Technologies to Engage Omnichannel Consumers”, this webcast will be hosted by Peggy Casey, Cisco global retail marketing manager. We will discuss how retailers can attract omnichannel shoppers to complete the sale through video and collaboration technologies,

In this webcast, you will learn how to: Read More »

Tags: Cisco, Interactive services, remote expert, retail, retailing