January 22, 2015

RETAIL & HOSPITALITY

Joe Bradley on the Hyper-Relevant Retailer: From Dark Assets to Dynamic Processes

1 min read

One customer can be multiple shoppers, and retailers need real-time insight into every shopping journey. Be sure to take a look at Cisco VP Joseph Bradley’s new blog as he shares three retail Internet of Everything attributes that deliver hyper-relevance and build a dynamic infrastructure: http://cs.co/9003xAm3

January 15, 2015

RETAIL & HOSPITALITY

New Study Tells Retailers: Win Consumers’ Trust to Deliver the Experiences They Want

1 min read

Be sure to check out Blair Christie’s new blog on winning consumer trust! She discusses how a new Cisco study shows that shoppers are looking for efficiency, engagement, and savings from the store. For example: 77 percent of respondents said they would be “somewhat” or “very likely” to use a solution to optimize the checkout […]

January 13, 2015

RETAIL & HOSPITALITY

The Delivery Experiment: My Week of Living Digitally

4 min read

One of the hottest topics at NRF this week has been delivery systems. Recent research by Cisco Consulting has found that delivery is one of the top concerns of not only retailers, but of shoppers as well. I now have personal experience of this: Just before the holidays, my husband and I ran an experiment: […]

January 12, 2015

RETAIL & HOSPITALITY

Joe Bradley: In Retail, Insight Is Currency, and Context Is King

1 min read

Hi, everyone! Please be sure to check out Joe Bradley’s blog on how retailers face a rising tide of disruption driven by rapidly changing technologies. Joe presented yesterday at NRF to provide the results of Cisco’s annual shopper survey (see the white paper here) and has some great comments to how to adapt to today’s transforming […]

January 10, 2015

RETAIL & HOSPITALITY

Coming to NRF: Lisa Fretwell on Shopping Trends, New Frontiers

2 min read

Cisco will be featured in two Big Idea sessions at this year’s NRF conference starting tomorrow, and I’m happy to introduce guest blogger Lisa Fretwell, who will be leading one of these two seminars. Lisa is the Managing Director of Retail at Cisco Consulting Services, specializing in the Internet of Everything and analytics, and how these […]

October 14, 2014

RETAIL & HOSPITALITY

Join Us on Oct. 22 for Our Final Analytics Webcast

1 min read

Hello, retailers everywhere! My name is Dianne Lamendola, and I am a senior retail practice advisor here at Cisco. My role is to work closely with store operators and merchants...

Retailers Lying Awake at Night – Who’s Next?

1 min read

In the past few weeks, I’ve received two replacement credit cards. And, no, this does not indicate I’ve done too much shopping! It means that hackers are continuing to target retailers and the bank decided I needed to be protected by new credit card numbers. I’m Carol Ferrara-Zarb, and as the leader of Cisco’s Security Solutions […]

Batman, TrustSec, and PCI

1 min read

One of my passions is around PCI compliance. I know that sounds oxymoronic. How can someone actually be passionate about something as dry as compliance? Well, for the sake of argument, I prefer delusional rationalization. I think of myself as Batman! I don’t have his intelligence, money, car, or cape (well, I do have the […]

Cisco Solutions for Retail

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