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New Shopping Experiences during the 2012 Holiday Season

Being a resident of San Francisco, one advantage of is the amount of shopping within walking distance.  This year several retailers timed their store openings and remodel to coincide with the holiday season shopping,  which is expected to grow 4.1 percent over last holiday season, according to National Retail Federation.

These retailers understand they are competing against “showrooming”  with E-commerce only retailers and consumer uncertainties over the economy.  Many have developed unique shopping experiences to attract customers  and here are some that stood out for me this holiday season before I head over to New York for the NRF 2013 Convention in January.

1. Uniqlo San Francisco

Uniqlo is a Japanese based international fashion retailer which opened its San Francisco store this October with great fanfare, including enlisting Japanese YouTube feline star Maru to promote their San Francisco store opening.

Some of the things that stood out for me at the store are:

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Big Data Could Spawn a Retail Revolution

Success in retail hinges on a deep understanding of consumers. Anticipating their wants and needs — then offering the right product, in the right place, at the right time, and for the right price — has always been paramount.

To truly understand today’s consumer, however, retailers need to address a new dimension that is challenging retailers in unprecedented ways: data. Not just traditional data – Big Data.

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Cisco NRF 2013 – Preview of Cisco Remote Expert Smart Solution for Retail Demonstration

This is our fourth preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City.

At the Cisco booth, I will be hosting demonstrations of the Cisco Remote Expert Smart Solution for Retail. This solution offers a superior video and collaboration experience between shoppers and remote experts from any location within your store – in an aisle, at an end cap, in the store front, or in a private setting.

With this solution you can capture new sales opportunities, upsell or cross sell products and services, and boost revenue while delivering a compelling shopping experience.

Please watch this video about the Remote Expert Smart Solution for Retail demonstration and then mark your calendar to join us at Cisco Booth #252 at NRF 2013. I look forward to seeing you there!

 

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Cisco NRF 2013 – Preview of Cisco BYOD Demonstration

This is our third preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City. We’ll be showcasing Cisco Bring-Your-Own-Device (BYOD) Smart Solution and see the technology that enables you to support mobile access that’s both easy and secure. Come learn how you can improve employee productivity and customer service with a highly secure BYOD environment. Please watch this video about the BYOD demonstration and then mark your calendar to join us at Cisco Booth #252 at NRF 2013. I look forward to seeing you there!

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Cisco NRF 2013 – Preview of Cisco Interior Inspirer Demonstration

This is our second preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City.

At the Cisco booth, I will be hosting demonstrations of “Interior Inspirer” for inspirational living, a new interactive experience that guides shoppers in transforming the home furnishing shopping experience with the click of a tablet. Interior Inspirer creates in-store theatre and supports engaging customer experiences that entice your shoppers to buy now and buy more.

Please watch this video about the Interior Inspirer demonstration and then mark your calendar to join us at Cisco Booth #252 at NRF 2013. I look forward to seeing you there!

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