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	<title>Comments on: In Between the Numbers: Self-Service That Works</title>
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		<title>By: Micah Solomon</title>
		<link>http://blogs.cisco.com/retail/in-between-the-numbers-self-service-that-works/#comment-575037</link>
		<dc:creator>Micah Solomon</dc:creator>
		<pubDate>Fri, 06 Apr 2012 15:52:31 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.cisco.com/?p=65463#comment-575037</guid>
		<description><![CDATA[Dear Mr. Stine,  I am so grateful you enjoyed my article so much, and shared your thoughts with your readers.  If anyone is interested in learning more, consider having me come speak to your event, or get a free chapter of my upcoming book (which includes more on both self-service and traditional customer service) I&#039;d be more than pleased to hear from you at http://www.micahsolomon.com  or micah@micahsolomon.com 

Many thanks!]]></description>
		<content:encoded><![CDATA[<p>Dear Mr. Stine,  I am so grateful you enjoyed my article so much, and shared your thoughts with your readers.  If anyone is interested in learning more, consider having me come speak to your event, or get a free chapter of my upcoming book (which includes more on both self-service and traditional customer service) I&#8217;d be more than pleased to hear from you at <a href="http://www.micahsolomon.com" rel="nofollow">http://www.micahsolomon.com</a>  or <a href="mailto:micah@micahsolomon.com">micah@micahsolomon.com</a> </p>
<p>Many thanks!
<p class="comment-like"><img class="comment-like-btn" title="Vote" onclick="cl_like_this('http://blogs.cisco.com/wp-admin/admin-ajax.php',575037)" src="http://blogs.cisco.com/wp-content/plugins/comments-likes/images/like.png" />&nbsp;&nbsp;&nbsp;<span id="comment-like-cnt-575037">1</span> like</p>
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